If ACI uses an Active Directory Server as the security provider, you may not be able to log on using only your user ID. One of the following errors may appear:
Your password has expired. Please change it.
The provided credentials are invalid.
This problem occurs when the Content Manager service runs under the local system account and runs on a computer that is not part of the Active Directory Server domain.
To log on, you must qualify your user ID using the domain name. For example, when you log on, type
domain\user ID
If you still cannot log on, contact your ACI security administrator.
