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Sun Storage 16 Gb Fibre Channel PCIe Host Bus Adapter, Emulex Installation Guide For HBA Model 7101684

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Updated: August 2018
 
 

Using the OneCommand Manager CLI for Troubleshooting a Fatal Error

In the event of a failure, the OneCommand Manager application command-line interface (CLI) produces a usable firmware (FW) dump that you can send to Emulex (now Broadcom) for troubleshooting. The default location of the firmware dump varies by operating system:

  • Windows – /Util/Dump subdirectory of the OneCommand Manager installation directory

  • Oracle Solaris – /opt/ELXocm/Dump

  • Linux – /var/log/emulex/ocmanager/Dump

About Automatic Firmware Dumps

This section lists the requirements for producing automatic firmware dumps, and provides general information about the OneCommand Manager CLI firmware dumps.

Requirements:

  • OneCommand Manager application command-line interface, version 11.1.218.x, or newer

  • elxhbamgrd process must be running in the background (The ECD installer or system boot starts the process, by default.)

General Information:

  • Firmware dumps are written to Flash memory on HBA.

  • Firmware dumps reside in the dump directory until you manually extract and clear the firmware dumps.

  • A firmware dump cannot be overwritten in Flash.

  • You must extract and clear firmware dumps from the HBA Flash in order to make room for new firmware dump files.

Dump Collection if the OneCommand Manager application command-line interface (CLI) is Installed:

  • During boot up, the OneCommand Manager CLI clears the flash region upon successful dump capture.

  • If the failure occurs on the HBA, and the OneCommand Manager CLI is already installed, the OneCommand Manager CLI captures collect firmware dumps and automatically clears the flash region.

  • If the failure case did not capture the dump file, or if the OneCommand Manager CLI is not running, you can manually run the OneCommand Manager CLI to collect the dump file.