This chapter describes the administration and management tasks associated with Siebel Global Accounts. It includes the following topics:

• About Global Accounts
• Scenario for Using and Administering Global Accounts
• Process for Using and Administering Global Accounts
• Generating a Default Hierarchy
• Creating a Custom Hierarchy
• Assigning a Custom Hierarchy to an Organization
• Updating a Custom Hierarchy
• Viewing Global Accounts (End User)