AquaLogic Interaction Administrator Guide

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About Portal Content

The portal is designed to enable users to discover all of the enterprise content related to their employee role by browsing or searching portal areas.

Portal users should be able to assemble a My Page that provides access to all of the information they need. For example, to write user documentation, technical writers need to be able to assemble a My Page that includes portlet- or community-based access to documentation standards and conventions, solution white papers, product data sheets, product demonstrations, design specifications, release milestones, test plans, and bug reports, as well as mail-thread discussions that are relevant to customer support and satisfaction. To perform their role, technical writers do not need access to the personnel records that an HR employee or line-manager might require, or to the company financial data that the controller or executive staff might need, for example. A properly designed enterprise portal, then, would reference all of these enterprise documents so that any employee performing any function can access all of the information they need; but a properly designed enterprise portal would also ensure that only the employee performing the role can discover the information.

To enable such managed access to enterprise content:
  • Enable discovery of content through browsing or searching the portal.
  • Configure Access Control Lists (ACLs) to manage access to these documents.
Complete the following tasks to enable managed discovery of enterprise content through the portal:
  • For all file types you plan to support in your portal, configure document properties to store document metadata and to enable document filters used by the Knowledge Directory, content crawlers, the Smart Sort utility, and the Search Service.
  • Configure access to content sources that can be selected by users or content crawlers to add document records to the Knowledge Directory and search index.
  • Allow users at least Edit access to the folders in the Knowledge Directory to which you want them to be able to upload document records.
  • Configure portlets that users can add to their My Pages.
  • Create communities that users can add to their My Communities list.
  • Configure content crawlers and crawl jobs to create links to back-end content sources, such as internet locations, file system locations, Documentum Content Servers, Exchange Servers, Lotus Notes Servers, or other IMAP-compliant servers.
  • Run a Search Update job to index these documents so that they can be discovered with the search.

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