What's New in Siebel Loyalty Administration Guide, Version 8.1/8.2
Table 1 lists the changes described in this version of the documentation to support this release of the software. The new features described in Table 1 are available in Siebel CRM version 8.1.1.11, Siebel CRM version 8.2.2.4, and later.
Table 1. New Product Features in Siebel Loyalty Administration Guide, Version 8.1/8.2
|
|
About Implementing Siebel Open UI Using Promotion Designer |
Modified topics. The Siebel Loyalty Promotion Designer functionality is supported with the Siebel Open UI user interface framework. |
Defining Point Types |
Modified topic. When calculating the expiry date of points, earned for accrual transactions that update promotion attributes, the start date can be either the processing date or the creation date of the last transaction for the member. |
Importing and Exporting Loyalty Programs and Promotions |
New topic. It describes how to import and export loyalty programs and promotions. |
Working with Parent-Child Member Relationships |
Modified topic. If a transaction that rolls up points from a child member to a parent member is canceled, then the transaction accruing points to the parent member is also canceled. |
Real-Time Processing of Redemptions |
New topic. The LOY Redemption Web service now includes a method, ProcessRealTimeRedemption, which reduces the time taken to process real-time redemption requests. |
LOY EAI Import Promotion Workflow |
New topic. It describes the workflow that supports the functionality to import promotions into a Siebel Loyalty program. |
Table 2 lists the changes described in this version of the documentation that are new for Siebel CRM version 8.2.2.4. The features described in Table 2 were included in previous versions of Siebel CRM Release 8.1.1.x.
What's New in Siebel Loyalty Administration Guide, Version 8.1, Rev. F
Table 3 lists the changes described in this version of the documentation to support this release of the software.
Table 3. What's New in Siebel Loyalty Administration Guide, Version 8.1, Rev. F
|
|
Setting Up Server Components for Siebel Loyalty |
Modified topic. In Siebel Fix Pack 8.1.1.9 and later, more than one instance of the Siebel Loyalty Engine real-time server component can be enabled in a Siebel Enterprise. |
Creating a Second Real-Time Engine Component for Siebel Loyalty |
Deleted topic. It is no longer necessary to create additional Siebel Loyalty real-time engine components manually. |
Common Types of Reward Promotions |
Modified topic. When processing accrual package promotions, Siebel Loyalty deducts each partner's share of the points from the partner's point block for prepaid partners. For post-paid partners, you must manually debit each partner's point balance. |
About Siebel Loyalty Web Services for Social Media |
Deleted topic. The information in this topic is now included in Siebel CRM Social Media Guide and Siebel CRM Web Services Reference. |
Additional Changes
- The following topics have been updated to reflect product name changes:
- The guide has been updated with various minor technical corrections.
What's New in Siebel Loyalty Administration Guide, Version 8.2 Rev. A
Table 4 lists the changes described in this version of the documentation to support this release of the software.
Table 4. What's New in Siebel Loyalty Administration Guide, Version 8.2, Rev. A
|
|
Setting Up the Interactive Server Component |
Modified topic. The Loyalty Engine interactive processing component now runs in the address space of the Siebel EAI Application Object Manager when processing Web services. It is not necessary to start the Loyalty Engine interactive component for interactive Web processing to occur. |
Registering New Components as Keyed or Unkeyed |
Deleted topic. Copying the Loyalty Batch Engine to create another batch component is not supported. Only one Loyalty Batch Engine component can run in a Siebel Enterprise. |
Setting Up Auto-Creation of Point Blocks |
Modified topic. To auto-create a new point block for a partner, you must click the Replenish Point Block button in the Loyalty Terms view. If you select the Skip Validations check box when defining terms for a point block, then the point block does not require approval for the points to become available. |
Creating Vouchers for Loyalty Members |
Modified topic. It includes additional information on configuring a custom numbering scheme for vouchers. |
About Retroactive Tier Changes |
Modified topic. Retroactive tier processing is not supported for the Anniversary Date, Fixed Date, and Rolling Period tier assessment models. |
Allowing Added Member Fields to Be Used in Loyalty Promotion Criteria |
Modified topic to include information on making product attributes available as promotion criteria. |
Merging Loyalty Program Members |
Modified topic. During the member merge process, member attributes are merged but member field attributes are not. |
About Importing Loyalty Members and Transactions Using Siebel EIM |
New topic. When using Siebel Enterprise Integration Manager (EIM) to perform bulk imports of loyalty members and transactions into the Siebel database, you must assign a valid server key number to each member record that is imported. |
|
