C H A P T E R  3

Preparing for Service

This chapter describes safety considerations and provides prerequisite procedures and information to replace components within the server.

Topics include:


3.1 Safety Information

This section describes important safety information you need to know prior to removing or installing parts in the server.

For your protection, observe the following safety precautions when setting up your equipment:

3.1.1 Safety Symbols

The following symbols might appear in this book. Note their meanings:



caution icon Caution - There is a risk of personal injury and equipment damage. To avoid personal injury and equipment damage, follow the instructions.




caution icon Caution - Hot surface. Avoid contact. Surfaces are hot and might cause personal injury if touched.




caution icon Caution - Hazardous voltages are present. To reduce the risk of electric shock and danger to personal health, follow the instructions.


3.1.2 Electrostatic Discharge Safety

Electrostatic discharge (ESD) sensitive devices, such as the motherboard, PCI cards, hard drives, and memory cards require special handling.



caution icon Caution - The boards and hard drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy components. Do not touch the components along their connector edges.


3.1.2.1 Use an Antistatic Wrist Strap

Wear an antistatic wrist strap and use an antistatic mat when handling components such as drive assemblies, boards, or cards. When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area on the chassis. Then disconnect the power cords from the server. Following this practice equalizes the electrical potentials between you and the server.

3.1.2.2 Use an Antistatic Mat

Place ESD-sensitive components such as the motherboard, memory, and other PCB cards on an antistatic mat.


3.2 Required Tools

The server can be serviced with the following tools:


3.3 Prerequisite Tasks for Component Replacement

Before you can remove and install components that are inside the server, you must perform the following procedures:

Depending upon the component, you might also need to remove the PCI tray:



Note - When replacing the hard drives or power supplies, not all of these tasks are necessary. The replacement procedures for those components address this fact.


3.3.1 Powering Off the Server

Performing a graceful shutdown ensure that all of your data is saved and the system is ready for restart.

1. Log in as superuser or equivalent.

Depending on the nature of the problem, you might want to view the system status, the log files, or run diagnostics before you shut down the system. See Viewing Event Logs for log file information.

2. Notify affected users.

Refer to your Solaris system administration documentation for additional information.

3. Save any open files and quit all running programs.

Refer to your application documentation for specific information on these processes.

4. Shut down the operating system:


-> stop /SYS
SC Alert: SC Request to Power Off Host.

If running the Solaris OS, refer to the Solaris system administration documentation for additional information.

5. Shut down the chassis power:


-> stop /SP
SP Alert: SP Request to Power Off Chassis.



Note - You can also use the Power button on the front of the server to initiate a graceful system shutdown. This button is recessed to prevent accidental server power off. Use the tip of a pen to operate this button.


Refer to the Sun Integrated Lights Out Manager (ILOM) User’s Guide for more information about the stop command.

6. Disconnect the cables from the server.

See Disconnecting Cables From the Server.

3.3.1.1 Emergency Shutdown

Press and hold the Power button for four seconds to force main power off and to enter standby power mode. When main power is off, the Power OK LED on the front panel will begin flashing, indicating that the server is in Standby power mode.



caution icon Caution - When you use the Power button to enter standby power mode, power is still directed to the Graphics Redirect and Service Processor (GRASP) board and power supply fans. The Power OK LED flashes during standby power mode. To completely power off the server, you must disconnect the AC or DC power cords from the back of the power supplies.


 

3.3.2 Disconnecting Cables From the Server



caution icon Caution - The system supplies standby power to the circuit boards even when the system is powered off.


1. Label all cables connected to the server.

2. Disconnect the following cables as appropriate:

3. If you are going to remove the CMA, also remove the cables from it.

4. Remove the server from the rack.

3.3.3 Removing the Server From the Rack

Remove the server from the rack prior to performing cold-swappable FRU replacement procedures except the FB-DIMMs, PCI cards, and the service processor.



caution icon Caution - The serverweighs approximately 40 lb (18 kg). Two people are required to dismount and carry the chassis.


1. Disconnect all the cables and power cords from the server.

2. From the front of the server, release the slide rail latches on each side.

Pinch the green latches as shown in FIGURE 3-1.

FIGURE 3-1 Slide Release Latches


Figure showing the location of slide release latches on the rail.

3. While pinching the release latches, slowly pull the server forward until the slide rails latch.

4. Press the metal lever (FIGURE 3-2) that is located on the inner side of the rail to disconnect the CMA from the rail assembly (on the right side from the rear of the rack).

The CMA is still attached to the cabinet, but the server chassis is now disconnected from the CMA.

FIGURE 3-2 Locating the Metal Lever


Figure showing how to locate the metal lever.



caution icon Caution - The server weighs approximately 40 lb (18 kg). The next step requires two people to dismount and carry the chassis.


5. From the front of the server, pull the release tabs forward and pull the server forward until it is free of the rack rails.

The release tabs are located on each rail, about midway on the server.

6. Set the server on a sturdy work surface.

7. Perform antistatic measures.

See Performing Antistatic Measures.

3.3.4 Performing Antistatic Measures

1. Prepare an antistatic surface on which to set parts during removal and installation.

Place ESD-sensitive components such as the printed circuit boards on an antistatic mat. The following items can be used as an antistatic mat:

2. Attach an antistatic wrist strap.

When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area on the chassis. Then disconnect the power cords from the server.

3. Remove the top cover.

See Removing the Top Cover.

3.3.5 Removing the Top Cover

All field-replaceable units (FRUs) that are not hot-swappable require the removal of the top cover.

1. Use a No. 2 Philips screwdriver to press the top cover release button (FIGURE 3-3).

FIGURE 3-3 Top Cover and Release Button


Figure showing location of top cover and release button.


Figure Legend

1

Top cover

2

Top cover release button


2. While pressing the top cover release button, slide the cover toward the rear of the server.

3. Lift the cover off the chassis and set the cover aside.

4. If necessary, remove the PCI mezzanine.

See Removing the PCI Mezzanine.

3.3.6 Removing the PCI Mezzanine

The PCI mezzanine is a carrier for the PCI-X and PCIe cards. Remove the PCI mezzanine to replace the following components:

It is not necessary to remove the PCI mezzanine for other components. However, when the PCI mezzanine is removed, additional working space is provided.

1. Disconnect any I/O cables from the rear of the PCI mezzanine.

2. Disconnect the PCI mezzanine cable (FIGURE 3-5).

FIGURE 3-4 Removing the PCI Mezzanine Cable and I/O Cables From the PCI Mezzanine


Figure showing removing PCI_MEZZ cable and any I/O cables from the PCI mezzanine.

3. Use a No. 2 Philips screwdriver to loosen the four green captive screws securing the PCI mezzanine (FIGURE 3-5).

4. Lift the PCI mezzanine up and out (FIGURE 3-5).

FIGURE 3-5 Removing Screws and Lifting the PCI Mezzanine


Figure showing removing screws and lifting the PCI tray.

5. Lift the PCI mezzanine away from the chassis and place it on an antistatic mat.

You are now ready to replace components.


3.4 Field-Replaceable Units

FIGURE 3-6 and TABLE 3-1 identifies the field-replaceable units (FRUs) in the server.

FIGURE 3-6 Field-Replaceable Units


Figure showing exploded view of field replaceable units.


TABLE 3-1 Server FRU List

No.

FRU

Replacement Instructions

Description

FRU Name[1]

1

Top Cover

Removing the Top Cover

Requires a pen to remove. Does not power off server when removed.

 

2

FB-DIMM/CPU duct

Replacing the Air Duct

Aids cooling of FB-DIMMS and CPU.

 

3

System fan assembly

Replacing the System Fan Assembly

Contains three fans for cooling the motherboard assembly.

FT0

4

FB-DIMM fan

Replacing the FB-DIMM Fan Assembly

Single fan for cooling FB-DIMMs.

FT2

5

LED board

Replacing the LED Board

Contains the push-button circuitry and LEDs that are displayed on the bezel of the box.

LEDBD

6

Air filter

Replacing the Air Filter

Cleans air before entering system.

 

7

Media bay assembly

Replacing the Media Bay Assembly

Bays that house hard drives and optical media drive.

 

8

Optical media drive

Replacing the Optical Media Drive

Optical media drive

DVD

9

Hard drives

Replacing a Hard Drive

SAS, 2.5-inch 146 GB hard drives

The two HDD configuration includes a removable DVD drive; the four HDD has HDD2 and HDD3 in place of the DVD.

HDD0

HDD1

HDD2 HDD3

10

Power distribution board (PDB)

Replacing the Power Distribution Board

Provides the main 12V power interconnect between the power supplies and the other boards.

PDB

11

Alarm board

Replacing the Alarm Board

Provides dry-contact switching according to alarm conditions.

 

12

Hard drive fan assembly

Replacing the Hard Drive Fan Assembly

Fans that provide supplemental cooling of the hard drives and optical media drive.

FT1

13

Power supply unit (PSU)

Replacing a Power Supply

The 650W power supplies provide -3.3 VDC standby power at 3 @ 3 Amps and 12 VDC at 25 Amps.

PS0

PS1

14

Motherboard assembly

Replacing the Motherboard Assembly

Must be removed before removing the power distribution board.

MB

15

PCI riser assembly

Replacing the Lower PCIe or SAS Controller Cards

Houses and connects the bottom PCI cards

 

16

PCI mezzanine

Removing the PCI Mezzanine

Houses and connects the top PCI cards

PCI_MEZZ

17

PCI-X cards

Replacing PCI-X 4 and PCIe 5 Cards and Replacing the PCI-X 3 Card

Optional add-on cards

PCI-X4

PCI-X3

18

PCIe cards

Replacing the Lower PCIe or SAS Controller Cards

Optional add-on cards

PCIe0/SAS

PCIe1

PCIe2, PCIe5

19

FB-DIMMs

Replacing FB-DIMMs

Can be ordered in the following sizes:

  • 1 GB (16 GB maximum)
  • 2 GB (32 GB maximum)
  • 4 GB (64 GB maximum)

See FIGURE 5-12 and TABLE 5-1



1 (TableFootnote) The FRU name is used in system messages.