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Sun Netra X4250 Server

Service Manual






1. Sun Netra X4250 Server Overview

1.1 Product Description

1.1.1 Features at a Glance

1.1.2 Chassis Controls, LEDs, and Connectors

1.2 Server Diagnostics Overview

1.2.1 Server LEDs Front and Rear Panel LEDs Hard Drive LEDs Power Supply LEDs Ethernet Port LEDs

1.2.2 Sun Integrated Lights Out Manager (ILOM)

1.2.3 POST and BIOS

1.3 Memory Configuration and Fault Handling

1.3.1 Memory Configuration

1.3.2 Memory Fault Handling

2. Initial Inspection of the Server

2.1 Service Troubleshooting Flowchart

2.2 Gathering Service Information

2.3 System Inspection

2.3.1 Troubleshooting Power Problems

2.3.2 Externally Inspecting the Server

2.3.3 Internally Inspecting the Server

3. Preparing for Service

3.1 Safety Information

3.1.1 Safety Symbols

3.1.2 Electrostatic Discharge Safety Use an Antistatic Wrist Strap Use an Antistatic Mat

3.2 Required Tools

3.3 Prerequisite Tasks for Component Replacement

3.3.1 Powering Off the Server Emergency Shutdown

3.3.2 Disconnecting Cables From the Server

3.3.3 Removing the Server From the Rack

3.3.4 Performing Antistatic Measures

3.3.5 Removing the Top Cover

3.3.6 Removing the PCI Mezzanine

3.4 Field-Replaceable Units

4. Replacing Storage Components

4.1 Replacing a Hard Drive

4.1.1 Removing a Hard Drive

4.1.2 Installing a Hard Drive

4.2 Replacing the Optical Media Drive

4.2.1 Removing the Optical Media Drive

4.2.2 Installing the Optical Media Drive

4.3 Replacing the Media Bay Assembly

4.3.1 Removing the Media Bay Assembly

4.3.2 Installing the Media Bay Assembly

5. Replacing Motherboard Assembly Components

5.1 Replacing PCI-X and PCIe Cards

5.1.1 Replacing PCI-X 4 and PCIe 5 Cards Removing the PCI-X 4 and PCIe 5 Cards Installing the PCI-X 4 and PCIe 5 Cards

5.1.2 Replacing the PCI-X 3 Card Removing the PCI-X 3 Card Installing the PCI-X 3 Card

5.1.3 Replacing the Lower PCIe or SAS Controller Cards Removing the Lower PCIe and SAS Controller Cards Installing the Lower PCIe or SAS Controller Cards

5.2 Replacing the Air Duct

5.2.1 Removing the Air Duct

5.2.2 Installing the Air Duct

5.3 Replacing FB-DIMMs

5.3.1 Identifying Faulty FB-DIMMs

5.3.2 FB-DIMM Guidelines

5.3.3 Removing FB-DIMMs

5.3.4 Installing FB-DIMMs

5.3.5 Installing Additional FB-DIMMs

5.4 Replacing the Battery

5.4.1 Removing the Battery

5.4.2 Installing the Battery

5.5 Replacing the Motherboard Assembly

5.5.1 Removing the Motherboard Assembly

5.5.2 Installing the Motherboard Assembly

5.6 Replacing CPUs

5.6.1 Removing a CPU

5.6.2 Installing a CPU FRU

5.6.3 Installing an Optional CPU

5.7 Resetting Passwords and Clearing CMOS NVRAM

5.7.1 Resetting BIOS Password From the BIOS Screen

5.7.2 Resetting a BIOS Password Using a Jumper

5.7.3 Resetting CMOS NVRAM Using a Jumper

6. Replacing Chassis Components

6.1 Replacing the Air Filter

6.1.1 Removing the Air Filter

6.1.2 Installing the Air Filter

6.2 Replacing a Power Supply

6.2.1 Removing a Power Supply

6.2.2 Installing a Power Supply

6.3 Replacing the System Fan Assembly

6.3.1 Removing the System Fan Assembly

6.3.2 Installing the System Fan Assembly

6.4 Replacing the Hard Drive Fan Assembly

6.4.1 Removing the Hard Drive Fan Assembly

6.4.2 Installing the Hard Drive Fan Assembly

6.5 Replacing the FB-DIMM Fan Assembly

6.5.1 Removing the FB-DIMM Fan Assembly

6.5.2 Installing the FB-DIMM Fan Assembly

6.6 Replacing the Alarm Board

6.6.1 Removing the Alarm Board

6.6.2 Installing the Alarm Board

6.7 Replacing the LED Board

6.7.1 Removing the LED Board

6.7.2 Installing the LED Board

6.8 Replacing the Power Distribution Board

6.8.1 Removing the Power Distribution Board

6.8.2 Installing the Power Distribution Board

7. Finishing Up

7.1 Tasks for Finishing Up

7.1.1 Installing the PCI Mezzanine

7.1.2 Installing the Top Cover

7.1.3 Removing Antistatic Measures

7.1.4 Reinstalling the Server Chassis in the Rack

7.1.5 Reconnecting Cables to the Server

7.1.6 Powering On the Server

A. Signal Pinouts

A.1 Gigabit Ethernet Ports

A.2 Network Management Port

A.3 Serial Port

A.3.1 Serial Management Port

A.3.1.1 RJ-45 to DB-9 Adapter Crossovers

A.3.1.2 RJ-45 to DB-25 Adapter Crossovers

A.4 Video Connector

A.5 Alarm Port

A.6 USB Ports

B. Configuring BIOS and POST

B.1 Using BIOS Menu Items

B.2 BIOS Considerations

B.2.1 Peripheral Component Interconnect (PCI) Card Slot Booting Priority

B.2.2 Ethernet Port (NIC) Device and Driver Naming

B.2.3 NIC Naming

B.2.3.1 Sun Netra X4250 Server NIC Booting Priority

B.3 BIOS Setup Screens

B.3.1 BIOS Setup Menu Screens

B.3.1.1 BIOS Main Menu Screens

B.3.1.2 BIOS Advanced Menu Screens

B.3.1.3 BIOS Boot Menu Screens

B.3.1.4 BIOS Server Menu Screens

B.3.1.5 BIOS Security Menu Screens

B.3.1.6 BIOS Exit Menu Screens

B.4 Viewing Event Logs

B.5 Setting Watchdog Timers

B.6 Power-On Self-Test (POST)

B.6.1 How BIOS POST Memory Testing Works

B.6.2 Redirecting Console Output

B.6.3 Changing POST Options

B.6.4 POST Codes

B.6.5 POST Code Checkpoints