This table stores facts about agent activities. It includes the following:
Column Name | Type | Length | Null Allowed | Description |
---|---|---|---|---|
PROFILE_ID | varchar | 40 | No | Foreign key to ARF_IU_USER.ID column. Primary key component. |
ACTIVITY_ID | varchar | 40 | No | Identifies the activity the agent performed. Primary key component. Foreign key to KDW_ACT_DIM.ID column. |
HOUR_ID | varchar | 40 | No | The hour in which the activity took place. Primary key component. Foreign key to ARF_TIME_HOUR.ID column. |
NUM_EVENTS | integer | Yes | Number of events. |