A
- Adaptive Customer Outreach, About the Applications
- Agent Data Warehouse server, Agent Data Warehouse Load Server
- agent facing cluster, Agent Facing Cluster
- agent facing server, Terminology
- applications
- installing, Installing and Configuring Multiple Applications
- overview, About the Applications
- architecture
- overview, Architecture Overview
- ATG Customer Intelligence server, Terminology
- ATG Search Answer engine, Terminology
- audience, Audience
C
- Campaign Optimizer, About the Applications
- Campaign Optimizer server, ATG Campaign Optimizer Server
- cluster, Terminology
- Commerce, About the Applications
- Commerce Service Center, About the Applications
- Content Administration, About the Applications
- customer facing cluster, Customer Facing Cluster
- customer facing server, Terminology
- Customer Intelligence, About the Applications
- Customer Intelligence instance, ATG Customer Intelligence Instance
P
- production server (see customer facing server)
- publishing server (see management server)
S
- scenario servers, Terminology, Relationships between Clusters, Users, and Scenario Servers
- scenarios
- external, Terminology
- internal, Terminology
- Search, About the Applications
- Search Answer Engine process, ATG Search Answer Engine Process
- Search server (see ATG Search Answer engine)
- Self Service, About the Applications
- Service Administration, About the Applications
- shared repositories, Terminology
T
- terminology
- agent facing server, Terminology
- ATG Customer Intelligence server, Terminology
- ATG Search Answer engine, Terminology
- cluster, Terminology
- customer facing server, Terminology
- Data Warehouse server, Terminology
- external users, Terminology
- internal users, Terminology
- management server, Terminology
- overview, Terminology
- scenario servers, Terminology
- scenarios, Terminology
- shared repositories, Terminology
- Ticketing, About the Applications
- troubleshooting, Troubleshooting
