The ATG Customer Intelligence (ACI) instance runs in a separate Java process from the other ATG Java clusters. It connects to the Content Store via a native set of database connection protocols, and it uses JDBC to connect to the ATG Data Warehouse.
The ATG Customer Intelligence instance uses Web services to authenticate visitors against internal users on the agent facing cluster, the management cluster, or both, depending on the users’ roles and permissions.
For details about running ATG Customer Intelligence on your system, see the ATG Customer Intelligence Installation and Configuration Guide.
