The following table summarizes the relationships of multiple-application clusters to users and scenario editor servers (SES). The architecture drawing in this section identifies the server types (A – H) from the table.
Note that the abbreviation ISS represents individual scenario servers, and the SES represents scenario editor server (an instance of a process editor server).
Server Type | Cluster/ | External Users | External Scenario Server | Internal Users | Internal Scenario Server | Preview Users | Preview Scenario Server |
|---|---|---|---|---|---|---|---|
A | Customer Applications/ | Customer Users | Customer SES | NA | NA | NA | NA |
B | CO Applications/ | CO Users | CO SES | NA | NA | NA | NA |
C | Agent Applications/ | Customer Users | ISS points to Customer SES | Agents and Service Administrators (in svcagent DB) | Agent SES | NA | NA |
D | Management Applications/ | Customer Users | NA | Management Users | Not used | Preview Users | Preview SES |
F | Agent Data Warehouse Loader/ | Customer Users | ISS points to Customer SES | Dynamo Administration Users | ISS points to Agent SES | NA | NA |
G | Management Data Warehouse Loader/ | Customer Users | NA | Dynamo Administration Users | Not used | NA | NA |
H | ACI/ | NA | NA | Agents and Management Users | NA | NA | NA |
Methods on the Data Warehouse Load server are invoked using a Dynamo Admin user interface or run on a schedule.
