The agent Data Warehouse load server (for the agent-facing applications) summarizes the data logged by the following applications:
ATG Search
ATG Self Service
This server does not have a user interface, except the Dynamo Admin UI you use to trigger data summarization.
The agent Data Warehouse load server requires an internal individual scenario server that points to the scenario editor server on the agent facing cluster and an external individual scenario server that points to the scenario editor server of the customer facing cluster.
Note that the Knowledge Data Warehouse loader must reside on a separate server from Self Service and is located on the agent facing cluster (see Agent Facing Cluster).
For details about setting up your system for reporting, refer to the documentation for each application. For a list of applications and their associated documentation, see About the Applications.
