Depending on the settings on your Preferences page, answers can be displayed individually or grouped by document. The answers that are provided are dynamic. They are extracted from the text of the document that appears to be most relevant to your search criteria.
Each result displays on the top line:
An icon indicating the document type
The document title
The answer’s rating in a percentage bar
The answer is displayed underneath the title.
For solutions, these attributes appear below the answer:
Preview link
Solution class
Last modified date
Status in workflow
Use count
For documents, these attributes appear below the answer:
Preview link
Document type
Last modified date
Document size
