Recent Tickets

The Recent Tickets panel shows you tickets you have recently been working with.

This panel is discussed in detail in the ATG Ticketing User Guide

ATG Knowledge Manager Guide for Business Users

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Contents
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Introduction
Knowledge Manager Overview
- Accessing Knowledge Manager
  - Configuring Firefox for the Service Center
- Key Terms and Concepts
Using the Service Center
Conducting Research
Contributing Solutions
Reviewing Tasks
Using Helper Panels
Setting Preferences
Index

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