ATG Outreach provides reporting components you can use to create reports on campaign-related data (see the ATG Outreach Guide for Business Users for information on the types of report available). The loading of ATG Outreach reporting data into the ATG Data Warehouse is performed by the ATG Outreach data loading module, ACO.Communication.DW. For evaluation purposes, this module can run on the same server as the ATG Outreach Production/Staging module. For production purposes, however, this module must run on a dedicated server. Note that it cannot use the same server as other ATG data loaders. The Architecture Overview section in the ATG Multiple Application Integration Guide contains a diagram showing recommended server architecture.

Important: Unlike other ATG 10.1.2 applications, ATG Outreach does not integrate with Oracle Business Intelligence for reporting. Instead it uses an existing ATG Customer Intelligence installation to provide reports. Documentation for ATG Customer Intelligence is available in the Oracle ATG Web Commerce 10.0.2 library on the Oracle Technology Network. The ATG Multiple Application Integration Guide for 10.0.2 includes an architecture diagram showing the relationship between the ATG Outreach data warehouse load server and an ATG Customer Intelligence server.

To use ATG Outreach reporting features you must configure the ATG Outreach data loading module. Procedures for doing so are given later in this guide.