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Oracle ZFS Storage ZS3-ES

Service Manual

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Using This Documentation

About This Documentation

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About the Oracle ZFS Storage ZS3-ES

Product Description

About Controls and Connectors

Front Panel Controls and Indicators

Server Back Panel View

About Server and Component Status Indicators

Server General Status Indicators

Server Fan Status Indicators

Storage Drive Status Indicators

Power Supply Status Indicators

Motherboard Status Indicators

About System Components

Illustrated Parts Breakdown

Customer-Replaceable Units

Field-Replaceable Units

Troubleshooting the Server

Service Troubleshooting Task List

Diagnostic Tools

Gather Service Information

Locate the Server Serial Number

Inspecting the System

Troubleshoot Power Problems

Inspect the Server Externally

Inspect Internal Server Components

Preparing for Service

Safety Precautions

Safety Symbols

Electrostatic Discharge Safety

Required Tools

Preparing the Server for Component Replacement

Powering Down the Server

Disconnect Cables From the Server

Extend the Server to the Maintenance Position

Remove the Server From the Rack

Take Antistatic Measures

Open the Server Fan Door

Remove the Server Top Cover

Servicing CRUs That Do Not Require Server Power Off

Servicing Storage Drives (CRU)

Storage Drives Hot-Plug Conditions

Storage Drive Status Indicators

Remove a Storage Drive

Install a Storage Drive

Servicing Fan Modules (CRU)

Remove a Fan Module

Install a Fan Module

Servicing Power Supplies (CRU)

Power Supply Status Indicators

Remove a Power Supply

Install a Power Supply

Servicing CRUs That Require Server Power Off

CRU Locations

Servicing the DIMMs (CRU)

DIMM and Processor Physical Layout

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Using the Fault Remind Button

Identify and Remove Faulty DIMMs

Install a DIMM

Servicing PCIe Risers (CRU)

PCIe Riser Location and Differences

Remove a PCIe Riser From PCIe Slot 1 or 2

Install a PCIe Riser Into PCIe Slot 1 or 2

Remove a PCIe Riser From PCIe Slots 3 and 4

Install a PCIe Riser Into PCIe Slots 3 and 4

Servicing PCIe Cards (CRU)

PCIe Slot Characteristics

Identify a Faulty PCIe Card in the BUI

Remove a PCIe Card From PCIe Slot 1 or 2

Install a PCIe Card in PCIe Slot 1 or 2

Remove a PCIe Card From PCIe Slot 3

Install a PCIe Card in the PCIe Riser in Slot 3

Remove the Internal HBA Card

Install the Internal HBA Card in the PCIe Riser

Servicing the Internal USB Flash Drive (CRU)

Remove an Internal USB Flash Drive

Install an Internal USB Flash Drive

Servicing the Battery (CRU)

Remove the Battery

Install the Battery

Servicing FRUs

FRU Locations

Servicing Processors (FRU)

Remove a Processor

Install a Processor

Servicing the Disk Backplane (FRU)

Disk Backplane Configuration

Remove the Disk Backplane

Install the Disk Backplane

Servicing the Front Indicator Module (FRU)

Remove the Front Indicator Module

Install the Front Indicator Module

Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

Servicing the SAS Cables (FRUs)

Remove Storage Drive SAS Cables

Install Storage Drive SAS Cables

Returning the Server to Operation

Removing and Installing Server Filler Panels

Remove and Install Filler Panels

Install the Top Cover

Remove Antistatic Measures

Reinstall the Server Chassis Into the Rack

Return the Server to the Normal Rack Position

Install the Cable Management Arm

Reconnect Data Cables and Power Cords

Power On the Server

Identifying the Server Ports

Gigabit Ethernet Ports

Network Management Port

Serial Management Port

Video Connector

USB Ports

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Download Firmware and Software Using My Oracle Support

Index

Remove a Fan Module

Before You Begin

You do not have to power off the server to service the fan modules.

You should not begin this procedure unless you have a replacement fan and you are ready to install it right away.

  1. In the BUI, identify the faulty fan module.

    Go to Maintenance > Hardware, click the Show Details link for the server, click the Fan submenu, and look for the fan module with an amber icon to the left of its ID. Click on the row with the failed fan module to physically locate it in the server image.

  2. Extend the server to the maintenance position.

    See Extend the Server to the Maintenance Position.

  3. To access the fan modules, open the server fan door.

    Open the Server Fan Door


    Note - Close the server fan door within 60 seconds to maintain adequate airflow to properly cool the server. Leaving the door open for more than 60 seconds, while the server is running, might cause the server to overheat and shut down.


  4. Physically identify the faulty fan module.

    Each fan module has a status indicator (LED). If the LED is lit amber, the fan has failed. The status LEDs are located on the chassis mid-wall adjacent to and aligned with the fan module, as shown in the following figure.


    Figure 15 Fan Module LEDs

    image:Graphic showing the fan module status LEDs
    LED
    Color
    State Meaning
    Fan Status
    Bicolored: Amber/Green
    • Amber - The fan module is faulty. The front TOP FAN LED and the front and rear panel Service Required LEDs are also lit if the system detects a fan module fault.
    • Green - Indicates that the fan module is correctly installed and operating within specification.

  5. Remove the faulty fan module.
    1. Using your thumb and forefinger, grasp the fan module in the finger recesses located in the plastic between the fans.
    2. Lift the fan module straight up and out of the chassis.

      Figure 16 Removing a Fan Module

      image:Graphic showing removal of a fan module.
  6. Set fan module aside.

    Caution

    Caution - When removing a fan module, do not rock it back and forth. Rocking the fans module can cause damage to the motherboard connectors.



    Caution

    Caution - When changing the fan modules, note that only the fan modules can be removed or replaced. Do not service any other components in the fan compartment unless the system is shut down and the power cords are removed.


  7. Consider your next step:
    • If you removed the fan assembly as part of another procedure, return to that procedure.

    • Otherwise, continue to Install a Fan Module.

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