JavaScript is required to for searching.
Skip Navigation Links
Exit Print View
Oracle ZFS Storage ZS3-ES

Service Manual

search filter icon
search icon

Document Information

Using This Documentation

About This Documentation

Related Documentation

Feedback

Support and Accessibility

About the Oracle ZFS Storage ZS3-ES

Product Description

About Controls and Connectors

Front Panel Controls and Indicators

Server Back Panel View

About Server and Component Status Indicators

Server General Status Indicators

Server Fan Status Indicators

Storage Drive Status Indicators

Power Supply Status Indicators

Motherboard Status Indicators

About System Components

Illustrated Parts Breakdown

Customer-Replaceable Units

Field-Replaceable Units

Troubleshooting the Server

Service Troubleshooting Task List

Diagnostic Tools

Gather Service Information

Locate the Server Serial Number

Inspecting the System

Troubleshoot Power Problems

Inspect the Server Externally

Inspect Internal Server Components

Preparing for Service

Safety Precautions

Safety Symbols

Electrostatic Discharge Safety

Required Tools

Preparing the Server for Component Replacement

Powering Down the Server

Disconnect Cables From the Server

Extend the Server to the Maintenance Position

Remove the Server From the Rack

Take Antistatic Measures

Open the Server Fan Door

Remove the Server Top Cover

Servicing CRUs That Do Not Require Server Power Off

Servicing Storage Drives (CRU)

Storage Drives Hot-Plug Conditions

Storage Drive Status Indicators

Remove a Storage Drive

Install a Storage Drive

Servicing Fan Modules (CRU)

Remove a Fan Module

Install a Fan Module

Servicing Power Supplies (CRU)

Power Supply Status Indicators

Remove a Power Supply

Install a Power Supply

Servicing CRUs That Require Server Power Off

CRU Locations

Servicing the DIMMs (CRU)

DIMM and Processor Physical Layout

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Using the Fault Remind Button

Identify and Remove Faulty DIMMs

Install a DIMM

Servicing PCIe Risers (CRU)

PCIe Riser Location and Differences

Remove a PCIe Riser From PCIe Slot 1 or 2

Install a PCIe Riser Into PCIe Slot 1 or 2

Remove a PCIe Riser From PCIe Slots 3 and 4

Install a PCIe Riser Into PCIe Slots 3 and 4

Servicing PCIe Cards (CRU)

PCIe Slot Characteristics

Identify a Faulty PCIe Card in the BUI

Remove a PCIe Card From PCIe Slot 1 or 2

Install a PCIe Card in PCIe Slot 1 or 2

Remove a PCIe Card From PCIe Slot 3

Install a PCIe Card in the PCIe Riser in Slot 3

Remove the Internal HBA Card

Install the Internal HBA Card in the PCIe Riser

Servicing the Internal USB Flash Drive (CRU)

Remove an Internal USB Flash Drive

Install an Internal USB Flash Drive

Servicing the Battery (CRU)

Remove the Battery

Install the Battery

Servicing FRUs

FRU Locations

Servicing Processors (FRU)

Remove a Processor

Install a Processor

Servicing the Disk Backplane (FRU)

Disk Backplane Configuration

Remove the Disk Backplane

Install the Disk Backplane

Servicing the Front Indicator Module (FRU)

Remove the Front Indicator Module

Install the Front Indicator Module

Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

Servicing the SAS Cables (FRUs)

Remove Storage Drive SAS Cables

Install Storage Drive SAS Cables

Returning the Server to Operation

Removing and Installing Server Filler Panels

Remove and Install Filler Panels

Install the Top Cover

Remove Antistatic Measures

Reinstall the Server Chassis Into the Rack

Return the Server to the Normal Rack Position

Install the Cable Management Arm

Reconnect Data Cables and Power Cords

Power On the Server

Identifying the Server Ports

Gigabit Ethernet Ports

Network Management Port

Serial Management Port

Video Connector

USB Ports

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Download Firmware and Software Using My Oracle Support

Index

Install a Processor


Caution

Caution - Processors should be installed only by an Oracle qualified service technician.



Caution

Caution - The processor socket used in the Oracle ZFS Storage ZS3-ES is the Intel LGA2011. Processor removal and replacement must be done using the green color-coded tool (see Installing a Processor). Using a tool with a different color code might result in damage to the processor and the socket. The supported replacement processor for the server includes the correct tool.



Caution

Caution - Handle the processor socket pins with extreme care. Processor socket pins are very fragile. A light touch can bend the processor socket pins and damage the board beyond repair.


  1. Attach an antistatic wrist strap.

    See Electrostatic Discharge Safety.

  2. Unpack the replacement processor and place it on an antistatic mat.
  3. Ensure that the replacement processor is identical to the failed processor that was removed.
  4. Ensure that the two processor socket release levers and the processor pressure frame are in the fully open position.

    For instructions for opening the processor release levers and the pressure frame, see Step 8through Step 10 of Remove a Processor.

  5. To install the replacement processor into the processor removal/replacement tool, acquire the tool and perform the following steps:
    1. Press the button in the center of the tool to the down position [1].
    2. Turn the tool upside down, grasp the processor by its front an back edges and position the processor (circuit side up) in the tool so that the triangle on the corner of the processor aligns with the triangle on the side of the processor removal/replacement tool [2].
    3. Lower the processor into the tool and press the tool release lever to release the center button and engage the processor [3].

      An audible click indicates that the processor is locked in place.

    4. Properly position the tool over the processor socket and lower it into place [4].

      To properly position the tool in the processor socket, rotate the tool until the green triangle on the side of the tool is facing the front of the server and it is over the left side of the processor socket (when viewing the server from the front) and lower the tool into the processor socket.

    5. Press the center button in the tool down to release the processor so that it is placed in the socket [5].
    6. Remove the processor removal/replacement tool [6].

      Figure 29 Installing a Processor

      image:This figure shows how to use the processor remove/replacement tool to install the processor.
  6. Visually check the alignment of the processor in the socket.

    When properly aligned, the processor sits flat in the processor socket.


    Caution

    Caution - Do not press down on the processor. Irreparable damage to the processor or motherboard might occur from excessive downward pressure. Do not forcibly seat the processor into the socket. Excessive downward pressure might damage the socket pins.


  7. Swing the processor pressure frame into the closed position [1].

    Ensure that the pressure frame sits flat around the periphery of the processor.


    image:Figure showing how to close the processor pressure frame and install the heatsink.
  8. Engage the socket release lever on the left side of the socket (viewing the server from the front) by rotating it downward and slipping it under the catch [2].
  9. Engage the socket release lever on the right side of the socket (viewing the server from the front) by rotating it downward and slipping it under the catch [2].
  10. Use the syringe (supplied with the new or replacement processor) to apply approximately 0.1 ml of thermal grease to the center of the top of the processor.

    To measure 0.1ml of thermal grease, use the graduated scale on the thermal grease syringe.


    Note - Do not distribute the grease; the pressure of the heatsink will do so for you when you install it.


  11. Inspect the heatsink for dust and lint.

    Clean heatsink if necessary.

  12. Orient the heatsink so that the screws line up with the mounting studs [3].

    The processor heatsink is not symmetrical.

  13. Carefully position the heatsink on the processor, aligning it with the mounting posts to reduce movement after it makes initial contact with the layer of thermal grease [3].

    Caution

    Caution - Avoid moving the heat sink after it has contacted the top of the processor. Too much movement could disturb the layer of thermal grease, causing voids, and leading to ineffective heat dissipation and component damage.


  14. Tighten the Phillips screws alternately one-half turn until fully seated.
  15. Return the server to operation.
    1. Install the top cover.

      See Install the Top Cover.

    2. Close the server fan door.
    3. Return the server to the normal rack position.

      See Return the Server to the Normal Rack Position.

    4. Reconnect the data cables and the power cords to the server power supplies.

      See Reconnect Data Cables and Power Cords.

    5. Power on the server.

      See Power On the Server.

      Verify that the Power/OK indicator is steady on.

  16. To confirm the status, go to the BUI Maintenance > Hardware screen, click the Show Details link for the server, click the CPU submenu, and confirm that the processor status icon is green.
Related Information