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Oracle ZFS Storage ZS3-ES

Service Manual

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Document Information

Using This Documentation

About This Documentation

Related Documentation

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Support and Accessibility

About the Oracle ZFS Storage ZS3-ES

Product Description

About Controls and Connectors

Front Panel Controls and Indicators

Server Back Panel View

About Server and Component Status Indicators

Server General Status Indicators

Server Fan Status Indicators

Storage Drive Status Indicators

Power Supply Status Indicators

Motherboard Status Indicators

About System Components

Illustrated Parts Breakdown

Customer-Replaceable Units

Field-Replaceable Units

Troubleshooting the Server

Service Troubleshooting Task List

Diagnostic Tools

Gather Service Information

Locate the Server Serial Number

Inspecting the System

Troubleshoot Power Problems

Inspect the Server Externally

Inspect Internal Server Components

Preparing for Service

Safety Precautions

Safety Symbols

Electrostatic Discharge Safety

Required Tools

Preparing the Server for Component Replacement

Powering Down the Server

Disconnect Cables From the Server

Extend the Server to the Maintenance Position

Remove the Server From the Rack

Take Antistatic Measures

Open the Server Fan Door

Remove the Server Top Cover

Servicing CRUs That Do Not Require Server Power Off

Servicing Storage Drives (CRU)

Storage Drives Hot-Plug Conditions

Storage Drive Status Indicators

Remove a Storage Drive

Install a Storage Drive

Servicing Fan Modules (CRU)

Remove a Fan Module

Install a Fan Module

Servicing Power Supplies (CRU)

Power Supply Status Indicators

Remove a Power Supply

Install a Power Supply

Servicing CRUs That Require Server Power Off

CRU Locations

Servicing the DIMMs (CRU)

DIMM and Processor Physical Layout

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Using the Fault Remind Button

Identify and Remove Faulty DIMMs

Install a DIMM

Servicing PCIe Risers (CRU)

PCIe Riser Location and Differences

Remove a PCIe Riser From PCIe Slot 1 or 2

Install a PCIe Riser Into PCIe Slot 1 or 2

Remove a PCIe Riser From PCIe Slots 3 and 4

Install a PCIe Riser Into PCIe Slots 3 and 4

Servicing PCIe Cards (CRU)

PCIe Slot Characteristics

Identify a Faulty PCIe Card in the BUI

Remove a PCIe Card From PCIe Slot 1 or 2

Install a PCIe Card in PCIe Slot 1 or 2

Remove a PCIe Card From PCIe Slot 3

Install a PCIe Card in the PCIe Riser in Slot 3

Remove the Internal HBA Card

Install the Internal HBA Card in the PCIe Riser

Servicing the Internal USB Flash Drive (CRU)

Remove an Internal USB Flash Drive

Install an Internal USB Flash Drive

Servicing the Battery (CRU)

Remove the Battery

Install the Battery

Servicing FRUs

FRU Locations

Servicing Processors (FRU)

Remove a Processor

Install a Processor

Servicing the Disk Backplane (FRU)

Disk Backplane Configuration

Remove the Disk Backplane

Install the Disk Backplane

Servicing the Front Indicator Module (FRU)

Remove the Front Indicator Module

Install the Front Indicator Module

Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

Servicing the SAS Cables (FRUs)

Remove Storage Drive SAS Cables

Install Storage Drive SAS Cables

Returning the Server to Operation

Removing and Installing Server Filler Panels

Remove and Install Filler Panels

Install the Top Cover

Remove Antistatic Measures

Reinstall the Server Chassis Into the Rack

Return the Server to the Normal Rack Position

Install the Cable Management Arm

Reconnect Data Cables and Power Cords

Power On the Server

Identifying the Server Ports

Gigabit Ethernet Ports

Network Management Port

Serial Management Port

Video Connector

USB Ports

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Download Firmware and Software Using My Oracle Support

Index

Download Firmware and Software Using My Oracle Support

  1. Ensure that any resilvering operations have completed by checking the BUI Configuration > Storage screen.
  2. Ensure that there are no active problems on the Maintenance > Problems screen.
  3. Verify that hardware firmware updates are not in progress on the Maintenance > System screen.
  4. Go to the following web site: http://support.oracle.com
  5. Sign in to My Oracle Support.
  6. At the top of the page, click the Patches & Updates tab.

    The Patches and Updates screen appears.

  7. In the Search screen, click Product or Family (Advanced), which is near the top.

    The screen appears with search fields.

  8. In the Product field, select the product from the drop-down list.

    Alternatively, type a full or partial product name until a match appears.

  9. In the Release field, select a software release from the drop-down list.
  10. Click Search.

    The patches available for downloading are listed.

  11. To select a patch for downloading, click on the Patch Name (you can use the shift key to select more than one patch).

    A pop-up action panel appears. The pop-up panel contains several action options, including the Add to Plan and Download options. For information about the Add to Plan option, click on the associated drop-down button and select “Why use a plan?”

  12. View the Read Me file, which contains the Release Notes, by clicking the Read Me button. Read the information and address any release-specific requirements.
  13. To download the patch(es), click Download in the pop-up action panel.

    The File Download dialog box appears.

  14. In the File Download dialog box, click on the patch zip file.

    The patch file downloads.

  15. Unzip the patch file.

    The file is expanded into the All_Supported_Platforms directory.


    Note - Do not attempt to open/unpack/decompress the zip file inside the server system archive.


  16. To upload and apply the patch, go to the BUI Maintenance > System online help page, and click the link for information on updating the system software. Pay special attention to the section describing how to update a clustered system.