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Oracle ZFS Storage ZS3-ES

Service Manual

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About This Documentation

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About the Oracle ZFS Storage ZS3-ES

Product Description

About Controls and Connectors

Front Panel Controls and Indicators

Server Back Panel View

About Server and Component Status Indicators

Server General Status Indicators

Server Fan Status Indicators

Storage Drive Status Indicators

Power Supply Status Indicators

Motherboard Status Indicators

About System Components

Illustrated Parts Breakdown

Customer-Replaceable Units

Field-Replaceable Units

Troubleshooting the Server

Service Troubleshooting Task List

Diagnostic Tools

Gather Service Information

Locate the Server Serial Number

Inspecting the System

Troubleshoot Power Problems

Inspect the Server Externally

Inspect Internal Server Components

Preparing for Service

Safety Precautions

Safety Symbols

Electrostatic Discharge Safety

Required Tools

Preparing the Server for Component Replacement

Powering Down the Server

Disconnect Cables From the Server

Extend the Server to the Maintenance Position

Remove the Server From the Rack

Take Antistatic Measures

Open the Server Fan Door

Remove the Server Top Cover

Servicing CRUs That Do Not Require Server Power Off

Servicing Storage Drives (CRU)

Storage Drives Hot-Plug Conditions

Storage Drive Status Indicators

Remove a Storage Drive

Install a Storage Drive

Servicing Fan Modules (CRU)

Remove a Fan Module

Install a Fan Module

Servicing Power Supplies (CRU)

Power Supply Status Indicators

Remove a Power Supply

Install a Power Supply

Servicing CRUs That Require Server Power Off

CRU Locations

Servicing the DIMMs (CRU)

DIMM and Processor Physical Layout

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Using the Fault Remind Button

Identify and Remove Faulty DIMMs

Install a DIMM

Servicing PCIe Risers (CRU)

PCIe Riser Location and Differences

Remove a PCIe Riser From PCIe Slot 1 or 2

Install a PCIe Riser Into PCIe Slot 1 or 2

Remove a PCIe Riser From PCIe Slots 3 and 4

Install a PCIe Riser Into PCIe Slots 3 and 4

Servicing PCIe Cards (CRU)

PCIe Slot Characteristics

Identify a Faulty PCIe Card in the BUI

Remove a PCIe Card From PCIe Slot 1 or 2

Install a PCIe Card in PCIe Slot 1 or 2

Remove a PCIe Card From PCIe Slot 3

Install a PCIe Card in the PCIe Riser in Slot 3

Remove the Internal HBA Card

Install the Internal HBA Card in the PCIe Riser

Servicing the Internal USB Flash Drive (CRU)

Remove an Internal USB Flash Drive

Install an Internal USB Flash Drive

Servicing the Battery (CRU)

Remove the Battery

Install the Battery

Servicing FRUs

FRU Locations

Servicing Processors (FRU)

Remove a Processor

Install a Processor

Servicing the Disk Backplane (FRU)

Disk Backplane Configuration

Remove the Disk Backplane

Install the Disk Backplane

Servicing the Front Indicator Module (FRU)

Remove the Front Indicator Module

Install the Front Indicator Module

Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

Servicing the SAS Cables (FRUs)

Remove Storage Drive SAS Cables

Install Storage Drive SAS Cables

Returning the Server to Operation

Removing and Installing Server Filler Panels

Remove and Install Filler Panels

Install the Top Cover

Remove Antistatic Measures

Reinstall the Server Chassis Into the Rack

Return the Server to the Normal Rack Position

Install the Cable Management Arm

Reconnect Data Cables and Power Cords

Power On the Server

Identifying the Server Ports

Gigabit Ethernet Ports

Network Management Port

Serial Management Port

Video Connector

USB Ports

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Download Firmware and Software Using My Oracle Support

Index

Remove the Motherboard


Caution

Caution - The motherboard should be serviced only by an Oracle qualified service technician.



Caution

Caution - Use of the ILOM backup utility prior to removing the motherboard. This utility backs up the ILOM configuration of the service processor.


  1. Prepare the server for service.
    1. Power off the server and disconnect the power cords from the power supplies.

      See Powering Down the Server

    2. Extend the server to the maintenance position.

      See Extend the Server to the Maintenance Position.

    3. Attach an antistatic wrist strap.

      See Take Antistatic Measures.

    4. Remove the server top cover.

      See Remove the Server Top Cover.

  2. Remove the following reusable components

    Caution

    Caution - During the motherboard removal procedure, it is important to label the power supplies with the slot numbers from which they were removed (PS0, PS1). This is required because the power supplies must be reinstalled into the same slots from which they were removed; otherwise, the server FRU top-level indicator (TLI) data might be lost. When a server requires service, the FRU TLI is used by Oracle to verify that the server warranty has not expired.


    1. Fan modules.

      For instructions, see Remove a Fan Module.

    2. Power supplies.

      For instructions, see Remove a Power Supply.

    3. PCIe risers and attached PCIe cards.

      For instructions, see Servicing PCIe Risers (CRU).

  3. Disconnect the disk backplane power cable from the motherboard [1].
    image:Figure showing how to remove the motherboard.
  4. Disconnect disk backplane LED cable from the motherboard [2].
  5. Disconnect the front indicator module (FIM) cable from the motherboard [3].
  6. Carefully lift the SAS cables that you disconnected from the internal HBA out of the cable trough.
  7. Remove the server mid-wall [5].
    1. Loosen the four green captive screws that secure the mid-wall to the server chassis.
    2. Lift the mid-wall slightly up and toward the front of the server to disengage it from the mushroom standoffs that are located on the server chassis sidewall (one on each end of the mid-wall).
    3. Place the mid-wall and SAS cables toward the front of the server out of the way of the motherboard.
  8. Remove the motherboard from the server chassis [6].
    1. Grasp the middle of the air duct in the front and back, slide the motherboard toward the front of the server, and lift it slightly to disengage the six mushroom standoffs that are located on the server chassis under the motherboard.
    2. Lift the motherboard out of the server chassis and place it on an antistatic mat, and next to the replacement motherboard.
  9. Remove the following reusable components from the motherboard and install them on the replacement motherboard.
    1. Internal USB flash drive.

      For instructions, see Servicing the Internal USB Flash Drive (CRU).

    2. DDR3 DIMMs.

      For instructions, see Servicing the DIMMs (CRU).

    3. Processors.

      For instructions, see Servicing Processors (FRU).

Related Information