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Oracle ZFS Storage ZS3-ES

Service Manual

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About the Oracle ZFS Storage ZS3-ES

Product Description

About Controls and Connectors

Front Panel Controls and Indicators

Server Back Panel View

About Server and Component Status Indicators

Server General Status Indicators

Server Fan Status Indicators

Storage Drive Status Indicators

Power Supply Status Indicators

Motherboard Status Indicators

About System Components

Illustrated Parts Breakdown

Customer-Replaceable Units

Field-Replaceable Units

Troubleshooting the Server

Service Troubleshooting Task List

Diagnostic Tools

Gather Service Information

Locate the Server Serial Number

Inspecting the System

Troubleshoot Power Problems

Inspect the Server Externally

Inspect Internal Server Components

Preparing for Service

Safety Precautions

Safety Symbols

Electrostatic Discharge Safety

Required Tools

Preparing the Server for Component Replacement

Powering Down the Server

Disconnect Cables From the Server

Extend the Server to the Maintenance Position

Remove the Server From the Rack

Take Antistatic Measures

Open the Server Fan Door

Remove the Server Top Cover

Servicing CRUs That Do Not Require Server Power Off

Servicing Storage Drives (CRU)

Storage Drives Hot-Plug Conditions

Storage Drive Status Indicators

Remove a Storage Drive

Install a Storage Drive

Servicing Fan Modules (CRU)

Remove a Fan Module

Install a Fan Module

Servicing Power Supplies (CRU)

Power Supply Status Indicators

Remove a Power Supply

Install a Power Supply

Servicing CRUs That Require Server Power Off

CRU Locations

Servicing the DIMMs (CRU)

DIMM and Processor Physical Layout

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Using the Fault Remind Button

Identify and Remove Faulty DIMMs

Install a DIMM

Servicing PCIe Risers (CRU)

PCIe Riser Location and Differences

Remove a PCIe Riser From PCIe Slot 1 or 2

Install a PCIe Riser Into PCIe Slot 1 or 2

Remove a PCIe Riser From PCIe Slots 3 and 4

Install a PCIe Riser Into PCIe Slots 3 and 4

Servicing PCIe Cards (CRU)

PCIe Slot Characteristics

Identify a Faulty PCIe Card in the BUI

Remove a PCIe Card From PCIe Slot 1 or 2

Install a PCIe Card in PCIe Slot 1 or 2

Remove a PCIe Card From PCIe Slot 3

Install a PCIe Card in the PCIe Riser in Slot 3

Remove the Internal HBA Card

Install the Internal HBA Card in the PCIe Riser

Servicing the Internal USB Flash Drive (CRU)

Remove an Internal USB Flash Drive

Install an Internal USB Flash Drive

Servicing the Battery (CRU)

Remove the Battery

Install the Battery

Servicing FRUs

FRU Locations

Servicing Processors (FRU)

Remove a Processor

Install a Processor

Servicing the Disk Backplane (FRU)

Disk Backplane Configuration

Remove the Disk Backplane

Install the Disk Backplane

Servicing the Front Indicator Module (FRU)

Remove the Front Indicator Module

Install the Front Indicator Module

Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

Servicing the SAS Cables (FRUs)

Remove Storage Drive SAS Cables

Install Storage Drive SAS Cables

Returning the Server to Operation

Removing and Installing Server Filler Panels

Remove and Install Filler Panels

Install the Top Cover

Remove Antistatic Measures

Reinstall the Server Chassis Into the Rack

Return the Server to the Normal Rack Position

Install the Cable Management Arm

Reconnect Data Cables and Power Cords

Power On the Server

Identifying the Server Ports

Gigabit Ethernet Ports

Network Management Port

Serial Management Port

Video Connector

USB Ports

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Download Firmware and Software Using My Oracle Support

Index

Install the Cable Management Arm

  1. Identify the CMA components.

    Figure 37 CMA Components

    image:Figure showing CMA components.

    Figure Legend

    1 Connector A

    2 Front slide bar

    3 Velcro straps (6)

    4 Connector B

    5 Connector C

    6 Connector D

    7 Slide-rail latching bracket (used with connector D)

    8 Rear slide bar

    9 Cable covers

    10 not applicable

  2. Ensure that the six Velcro straps are threaded into the CMA as shown in CMA Components.

    Note - Ensure that the two Velcro straps located on the front slide bar are threaded through the opening in the top of the slide bar as shown in FIGURE: CMA Components. This prevents the Velcro straps from interfering with the expansion and contraction of the slide bar when the server is extended out of the rack and returned into the rack.


  3. To make it easier to install the CMA, extend the server approximately 13 cm (5 inches) out of the front of the rack.
  4. Take the CMA to the back of the equipment rack, and ensure that you have adequate room to work at the back of the server.

    Note - References to “left” or “right” in this procedure assume that you are facing the back of the equipment rack. Throughout this installation procedure, support the CMA and do not allow it to hang under its own weight until it is secured at all four attachment points.


  5. Insert CMA connector A into the front slot on the left slide-rail until it locks into place with an audible click [frames 1 and 2].

    The connector A tab (see callout 1) goes into the slide-rail front slot (callout 2).

    Gently tug on the left side of the front slide bar to verify that connector A is properly seated.


    Figure 38 Installing Connector A into the Left Slide-Rail

    image:Figure showing how to install connector A into the left slide-rail.

    Figure Legend

    1 Connector A tab

    2 Left slide-rail front slot

  6. Insert CMA connector B into the front slot on the right slide-rail until it locks into place with an audible click [frames 1 and 2].

    The connector B tab (callout 1) goes into the slide-rail front slot (callout 2).

    Gently tug on the right side of the front slide bar to verify that connector B is properly seated.


    Figure 39 Installing Connector B into the Right Slide-Rail

    image:Figure showing how to install connector B into the right slide-rail.

    Figure Legend

    1 Connector B tab

    2 Right slide-rail front slot

  7. To install CMA connector C into the right slide-rail, perform the following steps:
    1. Align connector C with the slide-rail so that the locking spring (callout 1) is positioned inside (server side) of the right slide-rail [frame 1].

      Figure 40 Installing Connector C into the Right Slide-Rail

      image:Figure showing how to install connector C into the right slide-rail.

      Figure Legend

      1 Connector C locking spring

    2. Insert connector C into the right side-rail until it locks into place with an audible click [frames 2 and 3].
    3. Gently tug on the right side of the CMA rear slide bar to verify that connector C is properly seated.
  8. Align the CMA slide-rail latching bracket with connector D [frames 1 and 2].

    Figure 41 Aligning the CMA Slide-Rail Latching Bracket with Connector D

    image:Figure showing how to align the CMA slide-rail latching bracket with connector D.
  9. While holding the slide-rail latching bracket in place, insert connector D and its associated slide-rail latching bracket into the left slide-rail until connector D locks into place with an audible click [frames 1 and 2].

    Note - When inserting connector D into the slide-rail, the preferred and easier method is to install connector D and the latching bracket as one assembly into the slide-rail.


    Gently tug on the left side of the CMA rear slide bar to verify that connector D is properly seated.


    Figure 42 Installing CMA Connector D

    image:Figure showing how to install CMA connector D.

    Note - The slide-rail latching bracket has a green release tab. This tab is used to release and remove the latching bracket so that you can remove connector D.


  10. Gently tug on the four CMA connection points to ensure that the CMA connectors are fully seated before you allow the CMA to hang by its own weight.
  11. To verify that the slide-rails and the CMA are operating properly before routing cables through the CMA, perform the following steps:
    1. To prevent the rack from tipping forward when the server is extended, extend all rack anti-tilt devices.

      Caution

      Caution - To reduce the risk of personal injury, stabilize the expansion rack cabinet and extend all anti-tilt devices before extending the server from the rack.


    2. Extend the server from the front of the rack until the CMA is fully extended.

      Figure 43 CMA Fully Extended

      image:Figure showing CMA fully extended.
  12. To return the server to the rack, perform the following steps:
    1. Simultaneously pull and hold the two green release tabs (one on each side of the server) toward the front of the server (see the following figure) while you push the server into the rack. As you push the server into the rack, verify that the CMA retracts without binding.

      Note - To pull the green release tabs, place your finger in the center of each tab, not on the end, and apply pressure as you pull the tab toward the front of the server.



      Figure 44 Location of Slide-Rail Release Tabs

      image:Figure showing location of slide-rail release tabs.
    2. Continue pushing the server into the rack until the slide-rail locks (on the front of the server) engage the slide-rail assemblies.

      You will hear an audible click when the server is in the normal rack position.

  13. Connect cables to the server, as required.
  14. Open the CMA cable covers, route server cables through the CMA cable troughs, close the cable covers, and secure the cables with the six Velcro straps.

    Route the cables through the cable troughs in this order:

    1. First through the front-most cable trough.
    2. Then through the small cable trough.
    3. Then through the rear-most cable trough.

      Note - When securing the cables with the Velcro straps located on the front slide bar, ensure that the straps do not wrap around the bottom of the slide bar; otherwise, expansion and contraction of the slide bar might be hindered when the server is extended from the rack and returned to the rack.



      Figure 45 CMA with Cables Installed, Cable Covers Closed, and Cables Secured with Velcro Straps

      image:Figure showing CMA with cables installed, cable covers closed, and cables secured with Velcro straps.
  15. Ensure that the secured cables do not extend above the top or below the bottom of the server to which they are attached; otherwise, the cables might snag on other equipment installed in the rack when the server is extended from the rack or returned to the rack.

    Note - If necessary, bundle the cables with additional Velcro straps to ensure that they stay clear of other equipment. If you need to install additional Velcro straps, wrap the straps around the cables only, not around any of the CMA components; otherwise, expansion and contraction of the CMA slide bars might be hindered when the server is extended from the rack and returned to the rack.