Customer type
The program description
deals with the following:
- Remarks on Program
function
- Remarks on Data
fields
- Use Index to
find the field details required.
Remarks on
program function
Data for a Customer type
can be updated, i.e. programmed, changed or cleared, with this program. Data
which already exists can be displayed for information.
The MICROS Retail OSCAR POS application
allows the user to specify the customers and to divide them up into customer
groups. It is also possible to link them to a Customer
group and to a Discount type. The system
thus allows for very varied discount options. An example can be found under Customer group.
Remarks
on data fields
The following description
deals with all available options for update of this basic data.
As with nearly all other
programs the following also applies here:
- The entry mask for this program may
differ in your MICROS Retail OSCAR POS database system. Some data fields may be missing.
- There may be defaults or firmly
defined selection options for some data fields. These cannot be updated in
the current program.
- Fields with enforced entry
defined are to be found in the entry masks as are fields where entry is
optional.
- If the data record is updated
over several pages of entry masks, the dialog
window is reached by clicking onto the appropriate button with
<Mouse key 1>.
- The same procedure also applies
to call up of another update program from this program.
- In some cases you may find
so-called "Buttones" which are activated or deactivated by the
user with <Mouse key 1>, depending on the setting. Activated
Buttones have a dark top, deactivated Buttones are lighter.
Company
Entry range permitted:
numeric 1 - 9999
Select the number of the
company in whose sector the customer type is to be/has been programmed.
Customer
type
Entry range permitted:
numeric 1 - 999
Enter a free number in the key fields if a new customer type is to be
programmed.
Enter the number of the
data record in the key fields if changes or clear operations are necessary. If
the number is not known, the data record can be selected with Search
The standard setting is
print of the customer type no. on the receipt.
Descriptor
Entry range permitted:
alphanumeric max. 32 pos.
Enter the name of the
customer type in this field. The name entry is discretionary, but it should be
easily identifiable.
The standard setting is
print of the name on the receipt.
Customer group
Entry range permitted:
numeric 1 - 9999
Number of the customer
group linked to the customer type. Customer groups are updated with the Program w.the same name.
If the number is not known,
the data record can be selected with Search.
Consolidation cust.
Entry range permitted:
numeric 1 - 999999999
The entry in this field
should be the number of the customer who is to be linked as consolidation
customer for the deleted customers of this customer type. If the number is not
known, the data record can be selected with Search.
A so-called consolidation
customer must be created in the database to ensure that a customer can be
deleted. The statistical data of the deleted customers is transferred to this
consolidation customer before the delete operation is completed.
Click on the graphic for further help with Deletion of customers.
Number entry
Entry range permitted:
numeric
In some cases, customers
have to enter a number during a record to identify themselves. This could, for
example, be the post code of the customer. The information provided can help
with establishing the catchment area.
The number of positions to
be entered during the recording are defined in field "Number entry":
- 1 = one pos.
- 2 = two pos., etc.
Discount type no.
Entry range permitted:
numeric 1 - 9999
Number of the discount type
defined in program Price change type. After
linkage to customers and customer groups the system can offer very varied
discounting options (see Customer group).
Price level
Field with firmly
defined selection options
The price level set here
applies to this type of customer.
Price list
Entry range permitted:
numeric, 1 - 9999
The price list set here
applies to this customer type.
Takeaway as default
Button active: The price level set in Company
applies as the takeaway price.
Button deactivated: No default takeaway price.
Price level single price (Beverage)
Field with firmly
defined selection options
The price level set here
for sale of single items applies to this type of customer.
Click on the graphic for further help on
specific settings for a Beverages supermarket.
Price level pack price (Beverage)
Field with firmly
defined selection options
The price level set here
for sale of packs applies to this type of customer.
Click on the graphic for further help on
specific settings of a Beverages supermarket.
SOR option (Beverage)
Field with firmly
defined selection options
Customers
for whom sale or return purchases has been set in Customer type receive the
goods with a delivery note and invoice and can, if necessary, return items.
They will be given the money back or the invoice total will be reduced.
The
following options are offered:
- No
Customers to whom this option is linked in customer type cannot buy on sale or return, i.e. items cannot be returned. No delivery notes are printed for a sale.
- No check
If this option has been activated in Customer type these customers can return items which are not on the delivery note. There will be no information to the operator if the items returned differ from those stated on the delivery note.
- Operator decides
If this option is linked to a customer the operator decides whether items other than those shown on the delivery note can be returned.
If an attempt is made to record items which are not on the delivery note error message " n.i.commission OK " appears. The operator can then either reject the items with the <C> key or can confirm them with <ST>.
- No differences
If this option is activated customers can only return goods which are shown on the delivery note. If an attempt is made to record articles which are not listed on the delivery note error message "n.i. commission" appears.
Click on the graphic for further help on
specific settings for a Beverages supermarket.
% rate deposit (Beverage)
Entry range permitted:
numeric, 1 - 99999
Enter a value in this field
to define the percentage share on the receipt total which is to be shown as a
suggestion for a deposit. The entry should always be rounded to full 10,00
Euro.
The deposit is only shown
when payments for customers who buy on credit are finalised (CREDSALEn). This
deposit amount is only intended as a suggestion and can be changed by the
operator.
Click on the graphic for further help on the
specific settings for a Beverages supermarket.
Only use cust.price list (Beverage)
Button active: Only items in the price list of
the linked customer type can be sold (sale or return)
Button deactivated: All items of the standard price list can be sold for
a customer sale.
Click on the graphic for further help on
specific settings for a Beverages supermarket.
Index
Salzufer 8
D-10587 Berlin