Manage Commissions Workspace

Application > Financials Section > Manage Commissions > Manage Commissions Workspace

Commission processing takes place on the Manage Commissions workspace. You can reach the workspace screen after searching for a Bank Account, Travel Agent / Source, or Reservation and selecting 'Go to Commissions' from the list of Actions.

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FAQs

If a reservation isn't shown with a Travel Agent / Source, how can I attach it?

What is a Commission Code?

What's the difference between Hold All and Hold?

How do I filter search results?

How can I research folio history?

How can I view folio details?

Go to Commissions

To reach the Commissions workspace screen, search for and select a Bank Account, Travel Agent / Source, or Reservation, then select 'Go to Commissions' from the list of Actions. The workspace screen appears while the system processes the checked-out reservations associated with Travel Agents / Sources. You are asked to confirm processing by selecting OK.

Commissions Processed Confirmation popup

Workspace Screen

Workspace main screen

The workspace screen displays the selected Bank Account, Travel Agent / Source, and any reservations associated with the Travel Agent / Source. The displayed reservations are those that have checked-out. Within the workspace screen, you can review information related to Travel Agents / Sources and Reservations and perform a number of tasks, such as:

Change or add commission details
Put commission processing on hold
Attach or detach reservations from the Travel Agent / Source.
View account receivables, billing, profiles, and more

Workspace - Primary Detail Section

Manage Commissions_Workspace_Primary Detail Section

The Primary Detail section provides information about the Bank Account assigned to the Travel Agent / Source. Details include: Bank Name, Bank Code, Account Number, Branch Code identifier, Currency type (to be paid to the Travel Agent / Source), and Payment Method (by check or electronic funds transfer).

Workspace - Agent Section

Manage Commissions_Workspace_Agent Section

The Agent Section displays search results based on your search criteria. Functions and information available on this section of the screen include:

Hold All. Places all unpaid commission records on a 'hold' status, which excludes them from being paid when the commission payments are processed.
Release All. Removes any holds placed on the agents or their associated reservations, which allows checks to be issued when the commission payment are processed.
Process All Zero. When selected, all zero commission reservations are sent to commission history and marked as "paid," which prevents a check or EFT payment from being issued.
Filter Agent. Allows you to search for a specific Travel Agent / Source within the search results set.
IATA No. A number issued by the International Association of Travel Agents and used in identifyingTravel Agent profiles.
Profile Type. Identifies the profile as a Travel Agent, Source, or Company.
Commission Code. A predetermined flat fee or a percentage paid to Travel Agents / Sources.
Commission Amount. Total potential amount due to the Travel Agent / Source based on current eligible reservations.
Actions. A list of actions you can perform for managing commissions. These Actions are performed against the selected profile. The Actions options available include the following:

Actions Options	Description
View Travel Agent Profile	Takes you to the Travel Agent profile screen where you can view account receivables, additional details, address, calendar, communications, correspondence, financials, future and past stays, channel rate, negotiated rate, preferences, profile links, and profile notes.
Attach Existing Reservation	Allows you to search for reservations and attach them to a Travel Agent / Source.
Hold	Puts the selected Travel Agent / Source on hold for a commission.
Process Zero	Transfers all zero commissions to history for the Travel Agent / Source.

Workspace - Reservations Section

Manage Commission_Workspace_Reservations Section

The Reservation Section displays the reservations that are associated with the Travel Agent / Source. Each reservation provides information about the following:

Arrival Date
Departure Date
Status of the reservation
Code (commission code)
Revenue (potential)
Amount (potential commission amount for the Travel Agent / Source)
Actions (a list of actions you can take for managing commissions). The Actions options available to you include the following:

Action Options...	Description...
Edit	Allows you to edit the commission and create notes for the selected reservation. Editable fields are: commission code, amount, tax, and prepaid amount.
View Reservation	Shows you the Manage Reservation screen with all reservation details.
View Folio History	Allows you to view a history report of all charges against the reservation. The report can be printed, emailed, faxed, or previewed.
View Folio Details	Shows a list of all charges against the reservation.
Hold	Prevents the payment of a commission when commission payments are being processed.
Flag for Account Receivable	Sends the reservation to Accounts Receivables for reconciliation.
Remove for Account Receivable	Removes the flag for Accounts Receivables.
Detach Reservation	Allows you to detach a reservation from the Agent.

	Indicates a Hold status on a reservation
	Indicates the reservation is flagged for accounts receivable

Workspace - Summary Section

Manage Commissions_Workspace_Summary Section

The Summary Section displays payment amounts of reservations that are attached to a selected Travel Agent / Source.

Potential - displays the total funds required to pay all commissions for the Travel Agents / Sources displayed on the screen.
Account Receivable Offset - displays the total amount being transferred to Account Receivables for reconciliation. For example, an online travel agent receives full payment for a stay at the time the guest books a room. The travel agent owes payment to the hotel less the commission amount. The amount withheld by the Travel Agent / Source 'offsets' the Travel Agent's / Source's account receivable.
On Hold - displays the total value of commission amounts being held for the Travel Agent(s) / Source(s) displayed on the screen. On Hold amounts will not be paid to the Travel Agent /Source until the hold is removed.
To Be Paid - displays the total amount to be processed. The amount To Be Paid is determined by subtracting any On Hold amounts and any Account Receivable amounts from the Potential.