Gift Acknowledgement

How to print: The system generates a gift acknowledgement automatically when you generate pick slips or drop ship pick slips if:

• the Automatic Generation of Gift Acknowledgement (B92) system control value is set to P (if set to B, the system generates the gift acknowledgement when you bill the gift order), and

• the Gift Order Acknowledgement Print Program (B90) contains a valid print program (the base gift acknowledgement print program is FLR0389), and

• the sold-to customer is not eligible to receive a shipment notification email (see Shipment and Return Confirmation Emails for a discussion)

What if there are multiple picks slips for a gift order? The system generates a separate gift acknowledgement for each generated pick slip, so if some items on the order ship separately, both a separate pick slip and a separate gift acknowledgement are generated. Similarly, if you print drop ship pick slips for any items on the order, the system generates a separate drop ship pick slip for the items on the drop ship pick slip.

Note: The information presented here is included on your gift acknowledgement only if your print program supports it.

Sample gift certificate:

849 - 1 554-0000433 327 5/19/08 849 - 1 PFX CUST FIRST NAME M SHIPTO CUSTOMER LAST NAME SFX SHIP TO CUSTOMER COMPANY NAME 5/19/08 13 PFX CUST FIRST NAME M SOLDTO CUSTOMER LAST NAME SFX SHIP TO CUST 1ST STREET ADDRESS APT/SUITE SOLD TO CUSTOMER COMPANY NAME SOLD TO CUST 2ND STREET ADDRESS SOLD TO CUST 1ST STREET ADDRESS APT/SUITE TEMPLETON MA 01468 SOLD TO CUST SECOND ADDRESS LINE TEMPLETON MA 01468 50 SMARTPOST 849 order header message line 1 order header message line 1 SOURCE554 SMARTPOST 849 order header message line 2 order header message line 2 849 order header message line 3 order header message line 3 849 order header message line 4 order header message line 4   5/19/08 B# 327001 P# 1 SMARTPOST 49 849 1 1 1 1 0 A010101 SHIPALONE SHIPALONE ITEM DESCRIPTION 10.00 10.00 2 1 0 1 BACKORDER BACKORDER ITEM DESCRIPTION .00 .00 849 order line message line 1 849 order line message line 1 849 order line message line 2 849 order line message line 2   Total Sales Tax .50 **** GIFT ACKNOWLEDGEMENT **** ** OTHER ITEMS SHIPPED SEPERATELY **   10.00 .00 .50 10.50 99.50 .00 .00 10.50 TSHP: 1 0

Contents:

• Order number and ship to number: The order number and ship to number, separated by a hyphen.

• Company and pick control number: The company code and pick control number, separated by a hyphen.

• Billing batch number: The batch number for a group of pick slips prints below the order number and ship-to number. The system assigns a billing batch number to a pick slip generation run; you can use the billing batch number to confirm all of the pick slips in the batch at one time.

• Date: The date the gift acknowledgement was generated prints below the billing batch number in DD/MM/YY format.

• Order number and ship to number: The order number and ship to number, separated by a hyphen.

• Sold to name and address:

• Prefix, First name, Middle initial, Last name, and Suffix (The first 40 positions of the sold to name displays; if the sold to name is greater than 40 positions, the system drops the suffix and truncates the last name)

• Company

• Address line 1 and Apartment

• Address line 2 (lines 3 and 4 do not print)

• City, State, Postal code and Country (The country prints only if the address is for a country other than the default specified in the Default Country for Customer Address (B17) system control value.)

• Ship to name and address:

• Prefix, First name, Middle initial, Last name, and Suffix (The first 40 positions of the ship to name displays; if the ship to name is greater than 40 positions, the system drops the suffix and truncates the last name)

• Company

• Address line 1 and Apartment

• Address line 2 (lines 3 and 4 do not print)

• City, State, Postal code and Country (The country prints only if the address is for a country other than the default specified in the Default Country for Customer Address (B17) system control value.)

• Gift acknowledgement header information:

• Ship to customer number

• Ship via description: The first 10 positions of the ship via description.

• Source code

• Ship via description: The first 10 positions of the ship via description.

• Order header messages: You can print up to four order level messages on the SmartPost pick slip. You can enter a message at the Work with Order Messages Screen, available by pressing F23 in order entry, order maintenance, or order inquiry. The print flag must be set to ‘P’ (print on pick) or ‘B’ (print on both) at the Work with Order Messages screen for the message to print on the pick slip.

• Date: The date the gift acknowledgement was generated, in DD/MM/YY format.

• Billing batch number: The batch number for a group of pick slips prints below the order number and ship-to number. The system assigns a billing batch number to a pick slip generation run; you can use the billing batch number to confirm all of the pick slips in the batch at one time.

• Cart bin number

• Ship via description: The first 10 positions of the ship via description.

• Sold to customer number

• Order number and ship to number

• Gift acknowledgement details:

• Order line number: The order detail line number for each item on the gift acknowledgement.

• Order quantity: The quantity of the item ordered.

• Printed/shipped quantity: The quantity of the item shipping on the pick slip.

• Backorder quantity: The quantity of the item that is currently unavailable.

• Location code: The location in the warehouse where the item is picked.

• Item/SKU

• Item description: A description of the item. A description of the SKU is also included if the item contains SKUs.

• Unit price: The amount the customer pays for each unit of the item.

• Extended price: The item price times the quantity shipped.

• Information that prints for an item:

• Order line messages: Order line messages flagged with a code of P (print on pick) or B (print on both) print on the gift certificate. You can enter an order line message by entering 23 next to an item at the Work with Order Lines screen. You can print up to 1000 order line messages.

• Special handling instructions: The system prints both standard special handling and custom special handling on the gift acknowledgement. The special handling charge is included in the shipping and handling total on the gift acknowledgement.

• Standard special handling: You can print up to 100 lines of standard special handling.

• Custom special handling: The system prints the special handling option, the customer response, and the special handling charge. You can print up to 999 lines of custom special handling.

• Item/SKU comments: Any information or comments about an item or SKU. Comments can be entered at the base item level or SKU level by entering 19 next to an item at the Work with Items Screen. You can print up to 104 lines of item/SKU comments.

• Total sales tax

• Gift acknowledgement messages:

• **** GIFT ACKNOWLEDGEMENT **** prints below the total sales tax

• ** OTHER ITEMS SHIPPED SEPARATELY ** prints if the system generated a separate pick slip for items specified as ship alone.

• Gift acknowledgement totals: Totals print on the last page of a mulit-page gift acknowledgement.

• Shipped merchandise: The total extended price of all items on the pick slip. This total does not include backordered items, items shipped separately, or items with allocation stock errors.

• Shipping and handling: The total shipping and handling including any freight, additional freight, duty, additional charges, and special handling. If a negative additional charge is applied to the order, the system deducts the amount from this total.

• Sales tax: The total tax for all items on the pick slip. This total may include tax on shipping and handling, additional charges, and GST (Goods and Service tax) and PST (Provincial Service tax) tax rates which are specific to companies that operate in Canada and orders shipped to and within Canadian boundaries. For more information on GST and PST tax rates see Installation Chapter 13: Setting Up Order Entry Values.Sales tax does not include VAT (Value Added Tax), a taxing method that applies in only certain states and countries and includes the tax in the price of the item. For more information on VAT, see the description of the Tax Included in Price (E70) system control value.

• Shipment total: Total merchandise, shipping and handling, additional charges, and tax for the items on the pick slip.

• Total paid: The amount the customer prepaid, including coupons, gift certificates, and credits. This total is zero if the customer used a credit card or A/R payment method.

• Refund: The amount you owe the customer if the prepaid amount is more than the amount due.

• Balance due: The amount the customer owes you if the prepaid amount is less than the amount due. This amount is zero if the total balance was prepaid or a credit card was applied to the order.

• Shipment total

• TSHP: The total number of units shipped for this gift acknowledgement.