Inputting Remote Orders (IPHO) Contents SCVsSearchGlossary Reports Solutions XML Index Loading Remote Orders (LPHO)

Transferring Remote Orders (TPHO)

Purpose: Use the Transfer Remote Orders menu option to transfer remote order records into the Phone Orders file (PHORDS) from:

• the Phone Transmit file (PHXMIT), or

• the Phone Order Expanded (PHORDE) file format (If the Phone Load Method (C97) system control value is set to HERRSCHNER)

During this step, an edit check is performed against the batch number to ensure that you are receiving the correct file and you are not trying to receive a file multiple times.

Clear file after transfer? The Clear Phone Interface Files (J14) system control value controls whether the system clears each Phone Order Expanded file record for your company when you transfer records from the Phone Order Expanded file (PHORDE) to the Phone Order file (PHORDS).

Note: The system does not automatically clear the Phone Transmit file (PHXMIT), regardless of the setting of this system control value.

For more information:

• phone interface overview: Using the Phone Interface

• inputting remote orders using the Phone Transmit file: Inputting Remote Orders (IPHO)

• phone edit process and reports: Loading Remote Orders (LPHO)

• email address and opt-in/out updates: Email Address Updates through the Phone Order Load

In this topic:

• Transfer Phone Orders Screen

• Phone Orders (PHORDS) File

• Sold To Record

• Ship To Record

• Pay Type Record

• Item Detail Record

• Message Record

• Special Handling Record

• Catalog Request Record

• Individual Customer Record

• Custom Special Handling Record

Transfer Phone Orders Screen

How to display this screen: Enter TPHO in the Fast path field at the top of any menu or select Transfer Phone Orders from a menu.

PHR0033 ENTER Transfer Phone Orders 6/26/98 16:09:14

The Mail Order Company

Press <ENTER> to process phone orders.

F3=Exit F12=Exit

Phone Orders (PHORDS) File

Purpose: Below is the file format for the Phone Orders file (PHORDS). You can load remote orders directly on the system in this format, or you can transfer records out of the PHXMIT or PHORDE files to this file.

Note: You can view the file format for the Phone Orders Expanded file (PHORDE) in the Field/File Listing.

Credit card encryption: If you Use Credit Card Encryption (I97), the credit card number in the Phone Orders file will not be encrypted because it comes from an external system. Once a CWDirect order is created from information in the Phone Orders file, the system encrypts the credit card number in the CWDirect database to provide additional security of credit card data. See Using Credit Card Encryption and Data Security for an overview.

The particular fields that are used in each record type are listed later in this chapter for reference.

Note: All numeric fields in this file are in packed, or compressed, format.

Field

Attributes

Positions

Used in record type

Notes

Company

3.0, numeric, packed

1-2

all

Validated against Company file (fast path = WCMP); see Installation Setting Up Companies (WCMP).

Sequence number

7.0, numeric, packed

3-6

all

The sequence in which the records are read.

Record type

1, alphanumeric

7

all

1 = Sold To

2 = Ship To

3 = Pay Type

4 = Details

5 = Order Messages

6 = Special Handling

7 = Catalog Requests

8 = Individuals

9 = Custom Special Handling

Batch number

7.0, numeric, packed

8-11

all

A unique number assigned to each group of transactions.

Order date

6.0, numeric, packed

12-15

1, 9

CYYMMDD format.

Salesman

3.0, numeric, packed

16-17

1

Validated against Salesman file (fast path = WSLS); see Accounts Payable Working with Sales Representatives (WSLS).

User

10, alphanumeric

18-27

1, 5

 

Time entered

7.0, numeric, packed

28-31

1, 5

HHMMSS format

Freight charge

7.2, numeric, packed

32-35

1

If blank, calculate freight.

Freight override

1, alphanumeric

36

1

Y or N; set to Y if freight charge entered.

Source before 3.5

7, alphanumeric

37-43

1

 

Arrival date

6.0, numeric, packed

44-47

2

CYYMMDD format.

Cancel BO?

1, alphanumeric

48

2

 

Cancel date

6.0, numeric, packed

49-52

2

CYYMMDD format.

Contact name

30, alphanumeric

53-82

2

 

Gift order?

1, alphanumeric

83

2

 

Resale/Exempt number

15, numeric

84-98

2

 

Ship complete

1, alphanumeric

99

2

 

Ship via

2.0, numeric, packed

100-101

2

 

Purchase order number

15, numeric

102-116

2

 

Item number

12, alphanumeric

117-128

4

Validated against Item file (fast path = MITM); see Merchandising Performing Initial Item Entry (MITM).

Offer number

3, numeric

129-131

4

Validated against Offer file (fast path = WOFR); see Marketing Working with Offers (WOFR).

SKU

14, alphanumeric

132-145

4

 

Additional charge code

1, alphanumeric

146

 

This field not used.

Line level arrival date

6.0, numeric, packed

147-150

4

CYYMMDD format.

Price

7.2, numeric, packed

151-154

4

 

Quantity ordered

5.0, numeric, packed

155-157

4

 

Special handling $

7.2, numeric, packed

158-161

4

 

Gift wrap?

1, alphanumeric

162

4

 

Coupon?

1, alphanumeric

163

4

 

Coupon $ override

7.2, numeric, packed

164-167

4

 

Page number

3, numeric, packed

168-170

4

 

Page letter

5, numeric

171-176

4

 

Alias

12, alphanumeric

177-188

4

 

Line level source before 3.5

7, alphanumeric

189-195

4

 

Line level ship via

2.0, numeric, packed

196-197

4

Validated against Ship Via file (fast path = WVIA); see Fulfillment Working with Ship Via Codes (WVIA).

Country

3, alphanumeric

198-200

1, 2, 7

Validated against Country file (fast path = WCTY); see Customer Service Setting Up the Country File (WCTY).

Prefix

3, alphanumeric

201-203

1, 2, 7, 8

 

First name

15, alphanumeric

204-218

1, 2, 7, 8

 

Middle initial

1, alphanumeric

219

1, 2, 7, 8

 

Last name

25, alphanumeric

220-244

1, 2, 7, 8

 

Street address

32, alphanumeric

245-276

1, 2, 7

 

Apartment

10, alphanumeric

277-286

1, 2, 7

 

Address line 2

32, alphanumeric

287-318

1, 2, 7

 

City

25, alphanumeric

319-343

1, 2, 7

Validated against City State Zip file.

State

2, alphanumeric

344-345

1, 2, 7

Validated against State file.

Zip/postal code

10, alphanumeric

346-355

1, 2, 7

Validated against City State Zip file.

Suffix

3, alphanumeric

356-358

1, 2, 7, 8

 

Delivery code

1, alphanumeric

359

1, 2, 7

B = business;

R = residence;

N = no distinction

PO Box?

1, alphanumeric

360

1, 2, 7

Y or N.

Company name

30, alphanumeric

361-390

1, 2, 7

 

Address line 3

32, alphanumeric

391-422

1, 2, 7

 

Address line 4

32, alphanumeric

423-454

1, 2

 

Print?

1, alphanumeric

455

5

N = print nowhere;

P = print on pick slips;

I = print on invoices;

B = print on both pick slips and invoices;

G = print on gift messages. Used on the Order Message record type.

Message

60, alphanumeric

456-515

5

 

Order message date

6.0, numeric, packed

516-519

 

CYYMMDD format.

Order message time

6.0, numeric, packed

520-523

 

HHMMSS format

Amount to charge

9.2, numeric, packed

524-528

3

 

Amount authorized

9.2, numeric, packed

529-533

3

 

Amount billed

9.2, numeric, packed

534-538

3

 

Amount collected

9.2, numeric, packed

539-543

3

 

Amount credited

9.2, numeric, packed

544-548

3

 

Authorization date

6.0, numeric, packed

549-552

3

CYYMMDD format.

Authorization number

7, numeric

553-559

3

 

Balance open

9.2, numeric, packed

560-564

 

 

Cash applied date

6.0, numeric, packed

565-568

3

CYYMMDD format.

Cash control number

5.0, numeric, packed

569-571

3

 

Charge sequence

2.0, numeric, packed

572-573

3

 

Credit card number - prior to version 7.5

16, numeric

574-589

3

 

Expiration date

4.0, numeric, packed

590-592

3

YYMM format

Gift certificate/

coupon number

5.0, numeric, packed

593-596

3

Used when a gift certificate is a payment method on an order

Pay type

2.0, numeric, packed

597-598

3

from the Pay Type file (fast path = WPAY); see Accounts Payable Working with Pay Types (WPAY)

Pay category

1, numeric

599

3

 

Special handling info

30, alphanumeric

600-629

6

 

Area code

3.0, numeric, packed

630-631

8

 

Phone number

7.0, numeric, packed

632-635

8

 

Customer number

9.0, numeric, packed

636-640

1, 2

If this is a valid customer number, system ignores other address fields and does not attempt to match with an existing customer or create a new customer. If the number is invalid, the order must be re-entered.

Warehouse code

3.0, numeric, packed

641-642

4

from Warehouse file (fast path = WWHS); see Warehousing Creating and Maintaining Warehouses (WWHS)

Location code

7, alphanumeric

643-649

4

from Location file (fast path = WLOC); see Warehousing Creating and Maintaining Locations (WLOC)

Return reason code

3.0, numeric, packed

650-651

4

from Return Reason Code file (fast path = WRTR); see Customer Service Establishing Return Reason Codes (WRTR)

Retail transaction number

9.0, numeric, packed

652-656

1

Typically, the order number assigned on the remote system. If the Allow Order Number Override in Phone Interface (G54) system control value is set to Y, the system uses this number as the order number when it creates the order (as long as the order number is not already assigned). In any other case, the system uses the next available number from the Number Assignment file, as it does in order entry.

 

 

 

 

The system always creates a record in the Order Cross Reference file, using the retail transaction number and the order number; this allows you to cross-reference order numbers assigned on another system with the CWDirect order numbers.

No charge flag

1, alphanumeric

657

4

 

Affect inventory

1, alphanumeric

658

4

 

Placer number

3.0, numeric, packed

659-660

1

Individual customer number; see Customer Service Creating and Updating Individuals

Originator number

3.0, numeric, packed

661-662

1

Individual customer number

Ship to

3.0, numeric, packed

663-664

2

 

Gift certificate number

7.0, numeric, packed

665-668

4

Used when you sell a gift certificate on an order

Permanent ship to flag

1, alphanumeric

669

2

Set to C to create a permanent ship-to

Originator/

Placer

1, alphanumeric

670

8

O = originator

P = placer

Department

3, alphanumeric

671-673

8

Validated against Individual Department file (fast path = WDPM); see Customer Service Working with Individual Departments (WDPM).

Position

3, alphanumeric

674-676

8

Validated against Individual Position file (fast path = WPOS); see Customer Service Working with Individual Positions (WPOS).

Salesman #2

7.0, numeric, packed

677-680

 

 

Internet address

50, alphanumeric

681-730

1

 

Phone # day

14, numeric

731-744

1, 2

 

Phone ext day

4, numeric

745-748

1, 2

 

Phone # eve

14, numeric

749-762

1, 2

 

Phone ext eve

4, numeric

763-766

1, 2

 

Phone # fax

14, numeric

767-780

1, 2

 

Phone ext fax

4, numeric

781-784

1, 2

 

Associate customer?

1, alphanumeric

785

 

 

Pay plan

1, alphanumeric

786

3

 

Source

9, alphanumeric

787-795

1, 7

Validated against Source Code file (fast path = WSRC); see Marketing Working with Source Codes (WSRC). Used in record type 7 to create a catalog request; if this field is blank, uses the Default Source Code for Batch Catalog Requests (D37) defined in the System Control file. You can also use the Source Code Auto Retrieval Value (H82) to retrieve the correct source code based on the most recent mailing to the customer, or to default a source code if the actual code is unknown.

Line Level Source

9, alphanumeric

796-804

4

Validated against Source Code file (fast path = WSRC).

Input

45, alphanumeric

805-849

9

text of a custom special handling message. If the Enter Custom Special Handling in Upper and Lower Case (D65) system control value is set to N or is blank, the system will reformat upper and lower case text to all uppercase.

Charge

7.2, numeric, packed

850-853

9

custom special handling charge

SH Sequence #

3.0, numeric, packed

854-855

9

maps each line of a custom special handling message to the sequence number of the special format detail code (Note: This sequence number is the actual Sequence number from the Special Format Details file, not the Display Sequence number that appears on the Create, Change, or Display Special Format Detail screens in WSHF); see Customer Service Establishing Custom Special Handling Formats (WSHF)

Additional charge code

2, alphanumeric

856-857

 

 

PHE Order Type

1, numeric

858

 

The order type passes to the Type (Order type) field in the Order Header file.

PHE Tax Amount

10.5, numeric, packed

859-864

 

If a tax amount exists, the system does not calculate tax in order entry/maintenance, pick slip generation, or billing. The tax amount passes to the Tax field in the Order Detail file.

PHE GST

10.5, numeric, packed

865-870

 

If a GST amount exists, the system does not calculate tax in order entry/maintenance, pick slip generation, or billing. The GST amount passes to the GST field in the Order Detail file.

PHE PST

10.5, numeric, packed

871-876

 

If a PST amount exists, the system does not calculate tax in order entry/maintenance, pick slip generation, or billing. The PST amount passes to the PST field in the Order Detail file.

PHE OST Freight

7.2, numeric, packed

877-880

2

 

PHE OST Freight override?

1, alphanumeric

881

2

 

Card security value

4.0, numeric, packed

882-884

3

Enter a card security value only if you wish to perform card security identification for the credit card pay type; see Credit Card Security Service (CID, CVV2, CVC2).

Note: The system removes the card security value from an order when the order is accepted, even if an approved online authorization has not been received on the order. Card security processing is not available during batch authorization or deposit processing.

Card security presence

1, alphanumeric

885

3

1 = card security value is present on the credit card.

2 = card security value is present on the credit card, but is illegible.

9 = card security value is not present on the credit card.

Email address

50, alphanumeric

886-935

1

 

Opt in/opt out

2, alphanumeric

936-937

1, 8

O1 (Email): Email is the preferred method of correspondence.

O2 (Order-only email): Use email for order-related correspondence only; generate a spool file for other correspondence.

O3 (No email): Do not use email for any correspondence; generate a spool file instead.

O4 (Do not ask the customer): Do not ask the customer for his/her email address; the customer has already been asked and has declined to provide it. The system does not generate any email correspondence to the customer, even if an email address is specified.

Credit card number - version 7.5 and after

20, alphanumeric

938-957

 

 

Single-use promotion code

10, alphanumeric

958-967

2

The single-use promotion code to use to apply a promotion to the order. See Creating and Using Single-Use Promotion Codes for background.

Filler

78, alphanumeric

967-1035

 

 

Sold To Record

The fields used for the sold-to record in the Phone Order file (record type 1) are listed in the table below.

Phone Orders File (PHORDS) File Layout

Sold to record (record type 1)

Field

Attributes

Positions

Company

3.0, numeric, packed

1-2

Sequence #

7.0, numeric, packed

3-6

Record Type

1, alphanumeric

7

Batch #

7.0, numeric, packed

8-11

Order Date

6.0, numeric, packed

12-15

Salesman

3.0, numeric, packed

16-17

User

10, alphanumeric

18-27

Time Entered

6.0, numeric, packed

28-31

Freight Charge

7.2, numeric, packed

32-35

Freight Override

1, alphanumeric

36

Source Code Prior 3.5

7, alphanumeric

37-43

Country

3, alphanumeric

198-200

Prefix

3, alphanumeric

201-203

First Name

15, alphanumeric

204-218

Initial

1, alphanumeric

219

Last Name

25, alphanumeric

220-244

Street Address

32, alphanumeric

245-276

Apartment

10, alphanumeric

277-286

Address Line 2

32, alphanumeric

287-318

City

25, alphanumeric

319-343

State

2, alphanumeric

344-345

Zip/Postal Code

10, alphanumeric

346-355

Suffix

3, alphanumeric

356-358

Delivery Code

1, alphanumeric

359

PO Box?

1, alphanumeric

360

Company Name

30, alphanumeric

361-390

Address line 3

32, alphanumeric

391-422

Address line 4

32, alphanumeric

423-454

Customer Number

9.0, numeric, packed

636-640

Retail Transaction Number

9.0, numeric, packed

652-656

Placer

3.0, numeric, packed

659-660

Originator

3.0, numeric, packed

661-662

Salesman #2

7.0, numeric, packed

677-680

Internet address (email)

50, alphanumeric

681-730

Phone # day

14, alphanumeric

731-744

Phone ext day

4, alphanumeric

745-748

Phone # evening

14, alphanumeric

749-762

Phone ext evening

4, alphanumeric

763-766

Phone # fax

14, alphanumeric

767-780

Phone ext fax

4, alphanumeric

781-784

Source Code

9, alphanumeric

787-795

Opt in/opt out

2, alphanumeric

936-937

Ship To Record

The fields used for the ship-to record in the Phone Order file (record type 2) are listed in the table below.

Phone Orders File (PHORDS) File Layout

Ship to record (record type 2)

Field

Attributes

Positions

Company

3.0, numeric, packed

1-2

Sequence #

7.0, numeric, packed

3-6

Record Type

1, alphanumeric

7

Batch #

7.0, numeric, packed

8-11

Arrival Date

6.0, numeric, packed

44-47

Cancel BO?

1, alphanumeric

48

Cancel Date

6.0, numeric, packed

49-52

Contact Name

30, alphanumeric

53-82

Gift Order?

1, alphanumeric

83

Resale/Exempt Number

15, alphanumeric

84-98

Ship Complete

1, alphanumeric

99

Ship Via

2.0, numeric, packed

100-101

Purchase Order #

15, alphanumeric

102-116

Country

3, alphanumeric

198-200

Prefix

3, alphanumeric

201-203

First Name

15, alphanumeric

204-218

Initial

1, alphanumeric

219

Last Name

25, alphanumeric

220-244

Street Address

32, alphanumeric

245-276

Apartment

10, alphanumeric

277-286

Address Line 2

32, alphanumeric

287-318

City

25, alphanumeric

319-343

State

2, alphanumeric

344-345

Zip/Postal Code

10, alphanumeric

346-355

Suffix

3, alphanumeric

356-358

Delivery Code

1, alphanumeric

359

PO Box?

1, alphanumeric

360

Company Name

30, alphanumeric

361-390

Address line 3

32, alphanumeric

391-422

Address line 4

32, alphanumeric

423-454

Customer Number

9.0, numeric, packed

636-640

Ship to

3.0, numeric, packed

663-664

Permanent Ship to Flag

1, alphanumeric

669

Phone # day

14, alphanumeric

731-744

Phone ext day

4, alphanumeric

745-748

Phone # evening

14, alphanumeric

749-762

Phone ext evening

4, alphanumeric

763-766

Phone # fax

14, alphanumeric

767-780

Phone ext fax

4, alphanumeric

781-784

PHE OST Freight

7.2, numeric, packed

877-880

PHE OST Freight Override?

1, alphanumeric

881

PHE Single Use Promo Code

10, alphanumeric

958-967

Pay Type Record

The fields used for the pay type record in the Phone Order file (record type 3) are listed in the table below.

Phone Orders File (PHORDS) File Layout

Pay Type Record (record type 3)

Field

Attributes

Positions

Company

3.0, numeric, packed

1-2

Sequence #

7.0, numeric, packed

3-6

Record Type

1, alphanumeric

7

Batch #

7.0, numeric, packed

8-11

Amount to charge

9.2, numeric, packed

524-528

Amount authorized

9.2, numeric, packed

529-533

Amount billed

9.2, numeric, packed

534-538

Amount collected

9.2, numeric, packed

539-543

Amount credited

9.2, numeric, packed

544-548

Authorization Date

6.0, numeric, packed

549-552

Authorization Number

7, alphanumeric

553-559

Balance Open

9.2, numeric, packed

560-564

Cash applied date

6.0, numeric, packed

565-568

Cash control number

5.0, numeric, packed

569-571

Charge sequence

2.0, numeric, packed

572-573

Credit Card # - prior v75

16, numeric

574-589

Expiration date

4.0, numeric, packed

590-592

Gift cert/coupon #

7.0, numeric, packed

593-596

Pay Type

2.0, numeric, packed

597-598

Pay Category

1, alphanumeric

599

Pay plan

1, alphanumeric

786

Card security value

4.0, numeric, packed

882-884

Card security presence

1, numeric

885

Credit card number - v75 and after

20, alphanumeric

938-957

Item Detail Record

The fields used for the item detail record in the Phone Order file (record type 4) are listed in the table below.

Phone Orders File (PHORDS) File Layout

Item Detail Record (record type 4)

Field

Attributes

Positions

Company

3.0, numeric, packed

1-2

Sequence #

7.0, numeric, packed

3-6

Record Type

1, alphanumeric

7

Batch #

7.0, numeric, packed

8-11

Item Number

12, alphanumeric

117-128

Offer Number

3, alphanumeric

129-131

SKU

14, alphanumeric

132-145

Line Level Arrival Date

6.0, numeric, packed

147-150

Price

7.2, numeric, packed

151-154

Qty ordered

5, numeric, packed

155-157

Special Handling $

7.2, numeric, packed

158-161

Gift Wrap?

1, alphanumeric

162

Coupon?

1, alphanumeric

163

Coupon $ Override

7.2, numeric, packed

164-167

Page #

5.0, numeric, packed

168-170

Page Letter

6, alphanumeric

171-176

Alias

12, alphanumeric

177-188

Line Level Source Prior 3.5

7, alphanumeric

189-195

Line Level Ship Via

2.0, numeric, packed

196-197

Warehouse Code

3.0, numeric, packed

641-642

Location Code

7, alphanumeric

643-649

Return Reason Code

3.0, numeric, packed

650-651

No Charge Flag

1, alphanumeric

657

Affect Inventory

1, alphanumeric

658

Gift Certificate Number

7.0, numeric, packed

665-668

Line Level Source

9, alphanumeric

796-804

Message Record

The fields used for the message record in the Phone Order file (record type 5) are listed in the table below.

Phone Orders File (PHORDS) File Layout

Messages (record type 5)

Field

Attributes

Positions

Company

3.0, numeric, packed

1-2

Sequence #

7.0, numeric, packed

3-6

Record Type

1, alphanumeric

7

Batch #

7.0, numeric, packed

8-11

Order date

6.0, numeric, packed

12-15

User

10, alphanumeric

18-27

Time Entered

7.0, numeric, packed

28-31

Print?

1, alphanumeric

455-455

Message

60, alphanumeric

456-615

Special Handling Record

The fields used for the special handling record in the Phone Order file (record type 6) are listed in the table below.

Phone Orders File (PHORDS) File Layout

Special Handling (record type 6)

Field

Attributes

Positions

Company

3.0, numeric, packed

1-2

Sequence #

7.0, numeric, packed

3-6

Record Type

1, alphanumeric

7

Batch #

7.0, numeric, packed

8-11

Special Handling info

30, alphanumeric

600-629

Catalog Request Record

The fields used for the catalog request record in the Phone Order file (record type 7) are listed in the table below.

See Checks Against Catalog Request for more information on the validation CWDirect performs against catalog requests received through the phone interface.

Phone Orders File (PHORDS) File Layout

Catalog Requests (record type 7)

Field

Attributes

Positions

Company

3.0, numeric, packed

1-2

Sequence #

7.0, numeric, packed

3-6

Record Type

1, alphanumeric

7

Batch #

7.0, numeric, packed

8-11

Country

3, alphanumeric

198-200

Prefix

3, alphanumeric

201-203

First Name

15, alphanumeric

204-218

Initial

1, alphanumeric

219

Last Name

25, alphanumeric

220-244

Street Address

32, alphanumeric

245-276

Apartment

10, alphanumeric

277-286

Address Line 2

32, alphanumeric

287-318

City

25, alphanumeric

319-343

State

2, alphanumeric

344-345

Zip/Postal Code

10, alphanumeric

346-355

Suffix

3, alphanumeric

356-358

Delivery Code

1, alphanumeric

359

PO Box?

1, alphanumeric

360

Company Name

30, alphanumeric

361-390

Address line 3

32, alphanumeric

391-422

Source Code

9, alphanumeric

787-796

Individual Customer Record

The fields used for the individual customer record in the Phone Order file (record type 8) are listed in the table below.

Phone Orders File (PHORDS) File Layout

Individuals Record (record type 8)

Field

Attributes

Positions

Company

3.0, numeric, packed

1-2

Sequence #

7.0, numeric, packed

3-6

Record Type

1, alphanumeric

7

Batch #

7.0, numeric, packed

8-11

Prefix

3, alphanumeric

201-203

First Name

15, alphanumeric

204-218

Initial

1, alphanumeric

219

Last Name

25, alphanumeric

220-244

Suffix

3, alphanumeric

356-358

Area code

3, numeric, packed

630-631

Phone Number

7.0, numeric, packed

632-635

Originator/Placer

1, alphanumeric

670

Department

3, alphanumeric

671-673

Position

3, alphanumeric

674-676

Internet address

50, alphanumeric

681-730

Opt in/opt out

2, alphanumeric

936-937

Custom Special Handling Record

The fields used for the custom special handling record in the Phone Order file (record type 9) are listed in the table below.

There is one custom special handling record passed for each input label for the special handling format. This record type is loaded directly after the related item (record type 4).

Phone Orders File (PHORDS) File Layout

Custom Special Handling (record type 9)

Field

Attributes

Positions

Company

3.0, numeric, packed

1-2

Sequence #

7.0, numeric, packed

3-6

Record Type

1, alphanumeric

7

Batch #

7.0, numeric, packed

8-11

Order Date

6.0, numeric, packed

12-15

Input

45, alphanumeric

805-849

Charge

7.2, numeric, packed

850-853

SH Sequence #

3, alphanumeric

854-855

Inputting Remote Orders (IPHO) Contents SCVsSearchGlossary Reports Solutions XML Index Loading Remote Orders (LPHO)

OE03_03 CWDirect 18.0.x 2018 OTN