The agent-facing server has access to the same customer-facing information, with the addition of agent-specific repositories.
With agent-facing server configurations the JTDataSource
references its own schema rather than the one used by the customer-facing server. In addition to the JTDataSource
, agent-facing servers use a JTDataSource_production
data source. This JTDataSource_production
data source references all operational data, which includes profiles, orders, tickets, and inventory data.
The catalog may still continue to uses the ProductCatalogSwitchingDataSource
component.
For additional information on Core Commerce architecture, refer to the Core Commerce Programming Guide.
Note: The features available with Core Commerce’s B2B module will not function correctly within Commerce Service Center.