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The books on this page are listed by category. Click a category to see a list of books (without "Siebel") in that category, and then click the book title to view the book.

Installation and Database Upgrade | System Administration | Application Integration | Application Development | Application Administration | User Guides | Release Notes, System Requirements and Platform Certifications

Installation and Database Upgrade

These books describe how to install Siebel Business Applications for initial use or how to upgrade them to new product releases.

Application Deployment Manager Guide
Database Upgrade Guide, Rev. A (Revised)
Database Upgrade Guide for DB2 for z/OS
Deploying Siebel Open UI
Deployment Planning Guide
Global Deployment Guide
Implementing Siebel Business Applications on DB2 for z/OS
Installation Guide for Microsoft Windows, Rev. A (Revised)
Installation Guide for UNIX, Rev. A (Revised)
Marketing Installation and Administration Guide

System Administration

These books describe how to plan, set up, and maintain server software for Siebel Business Applications and how to install and upgrade the Siebel database.

Anywhere Administration Guide
Assignment Manager Administration Guide
CTI Administration Guide
Data Model Reference
Data Quality Administration Guide
Data Quality Guide for Oracle Customer Hub
Performance Tuning Guide
Remote and Replication Manager Administration Guide
Reports Guide, Rev. A (Revised)
Security Guide, Rev. A (Revised)
Security Hardening Guide
Server Sync Guide
System Administration Guide
System Monitoring and Diagnostics Guide

Application Integration

These books describe how to integrate Siebel Business Applications internally and with third-party products.

Application Services Interface Reference
Business Processes and Rules: Siebel Enterprise Application Integration
Enterprise Integration Manager Administration Guide
Financial Services Connector for ACORD P&C and Surety Guide
Financial Services Connector for IAA-XML Guide
Financial Services Connector for IFX XML Guide
Financial Services Enterprise Application Integration Guide
In-Memory Next Best Action Administration Guide
Integration Platform Technologies: Siebel Enterprise Application Integration, Rev. A (Revised)
Overview: Siebel Enterprise Application Integration
Siebel CRM Integration to Oracle FLEXCUBE Universal Banking Implementation Guide
Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide, Rev. A (Revised)
Smart Answer Connector Guide
Social Media Guide
Transports and Interfaces: Siebel Enterprise Application Integration, Rev. A (Revised)
XML Reference: Siebel Enterprise Application Integration

Application Development

These books describe how to configure Siebel Business Applications.

Business Process Framework: Task UI Guide
Business Process Framework: Workflow Guide
Composer Developer Preview Guide, Rev. A (Revised)
Configuring Siebel Business Applications
Configuring Siebel Open UI, Rev. A (Revised)
CRM Web Services Reference, Rev. A (Revised)
CRM Web Services Reference, Related Web Services Files (zip file, 59 KB)
Deploying Siebel Open UI
Developer's Reference
Developing and Deploying Siebel Business Applications
eScript Language Reference
Global Deployment Guide
Object Interfaces Reference
Object Types Reference
Order Management Infrastructure Guide
Portal Framework Guide
REST API Guide, Rev. A (Revised)
Testing Siebel Business Applications, Rev. A (Revised)
Tools Online Help
Using Siebel Tools, Rev. A (Revised)
VB Language Reference

Application Administration

These books describe how to plan, set up, and maintain Siebel Business Applications and application data.

Applications Administration Guide, Rev. A (Revised)
Automotive Guide
Briefings Administration Guide
Chat Guide, Rev. A (Revised)
Clinical Trial Management System Guide
Communications Guide
Consumer Goods Guide, Rev. A (Revised)
Correspondence, Proposals, and Presentations Guide
Dealer Administration Guide
Demo Users Reference
Email Administration Guide
Energy Guide
eSales Administration Guide
eService Administration Guide for Siebel Open UI
Events Management Guide
Field Service Guide, Rev. A (Revised)
Finance Guide
Forecasting Guide
Healthcare Guide
HelpDesk Guide
High Tech and Industrial Manufacturing Guide
Hospitality Guide
In-Memory Next Best Action Administration Guide
Insurance Guide
Life Sciences Guide
Loyalty Administration Guide
Mobile Guide: Connected, Rev. C (Revised)
Mobile Guide: Disconnected, Rev. C (Revised)
Oracle Customer Hub (UCM) Master Data Management Reference
Order Management Guide
Order Management Guide Addendum for Communications
Order Management Guide Addendum for Financial Services
Order Management Guide Addendum for Fleet Management
Partner Relationship Management Administration Guide
Personalization Administration Guide
Pricing Administration Guide
Product Administration Guide, Rev. A (Revised)
Project and Resource Management Administration Guide
Public Sector Guide
Search Administration Guide
Self Service Administration Guide, Rev. A (Revised)
Smart Answer Guide
SmartScript Administration Guide
Territory Management Guide

User Guides

These books are for end users of Siebel Business Applications.

Fundamentals Guide, Rev. A (Revised)
Marketing User Guide
Mobile Guide: Connected, Rev. C (Revised)
Mobile Guide: Disconnected, Rev. C (Revised)

Release Notes, System Requirements and Platform Certifications

 
Release Notes
System Requirements and Platform Certifications

   

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