When working with accounts within Oracle Commerce Cloud or external systems you may want to exchange information between systems. To do this, perform a bulk export or import of account information using the REST-based import and export framework.
The following account fields can be exported or imported:
Name and Description
Customer Type
Contract
Account details such as DUNS number, logo, VAT reference number
Addresses
Members
During the import process, the system verifies that the account name or the ID provided in the import file is actually in the repository. If the account name or ID in the given row is found, the repository item is updated with the data provided in the import file. If no data is found in the repository, a new account is created.
Additionally, the following validations are performed when exporting or importing accounts:
The DUNS number contains 9 digits
The account logo is valid
The contract ID is valid
Members added to the account have the profile type
b2b_user
The phone number, company, address, city, state, country, and postal code have been provided
The postal code is valid
The country and state combination are valid
For detailed information on account configuration and working with accounts, refer to Using Oracle Commerce Cloud Service.
Note: The account commerce feature may not be enabled in your environment.