Oracle Commerce Cloud and Oracle Order Management Cloud together can provide a robust architecture for order capturing and order fulfillment. This document describes how these products can be integrated through the Oracle Integration Cloud Service infrastructure.
Oracle Commerce Cloud is a proven industry-leading commerce platform, re-designed for the modern cloud. The most scalable SaaS platform on the market, Oracle Commerce Cloud fosters agility, growth, and cost savings at retail and branded commerce programs.
Oracle Order Management Cloud is tightly integrated with Oracle Global Order Promising Cloud. It can improve order handling across the order-to-cash process. Pre-integration, centrally-managed orchestration policies, global availability, and fulfillment monitoring can lead to increased customer satisfaction and order profitability.
This document includes the following chapters:
Prerequisites – Lists prerequisites and assumptions needed for configuring Oracle Order Management Cloud with Oracle Commerce Cloud.
Configure Oracle Commerce Cloud – Describes how to set up Commerce Cloud to work with the integration.
Configure the Integration Cloud Service Commerce Adapter – Describes how to configure the adapter.
Configure Order Management Cloud – Describes how to configure Order Management to work with the integration.
Order Creation – Describes how orders are created in the integration environment.
Order Status – Describes the flow used for getting the status of the orders from Order Management Cloud.
Returns – Describes the flow used for return processing and the statuses from Order Management Cloud.
Exchanges – Describes the flow for the exchange of goods.
