The integration service is based on the Web API configured in Commerce Cloud.

Web APIs enable you to subscribe to events for your products and orders by creating webhooks that push notifications to a specified URL. For additional information about webhooks, refer to the Configuring Webhooks section of Using Oracle Commerce Cloud.

The integration is not enabled by any admin setting. The web APIs are to be updated in the administration interface with the Oracle Integration Cloud Service endpoints. When the web APIs of Commerce Cloud are updated to send the Order Information to Oracle Integration Cloud Service, the orders go to Order Management for fulfillment.

To ensure compliance with PCI requirements, Commerce Cloud uses a webhook for Order Submission (Order Submit for Non-PCI Compliant Target Systems) that discards credit card information and sends the rest of the Order to external systems. Use of the Order Submit webhook is recommended in cases where the merchant wants to send the token details of the credit card.