The integration of Commerce Cloud with Order Management Cloud combines the capabilities of these two products into a single solution. This solution provides the following features:
Out-of-the-box integration for Order fulfillment using Order Management Cloud.
Pushing completed Commerce Cloud orders to Order Management Cloud for fulfillment.
Retrieving and updating the status of the order from Oracle Order Management in Commerce Cloud real time for the orders created using Commerce Cloud.
Furnishing returns and exchanges created on Commerce Cloud to Order Management Cloud for fulfillment.
Retrieving the status of the returns from Order Management into Commerce Cloud.
The out-of-the-box integration assumes that the orders and returns are created using Commerce Cloud channels.
