This integration makes the following functional assumptions:
Orders can be created only on Commerce Cloud channels. Orders created on non-commerce channels are not within the scope of this integration.
The Returns and exchange orders are initiated from Commerce Cloud. The cases where the returns and exchanges are created on Order Management Cloud are not synched back to Commerce Cloud.
Commerce Cloud does not capture any credit card settlement information. It is assumed that the merchant updates the card settlement information about Commerce.
Purchase Order status payment groups are updated as settled/No Pending Action after the payment processing is complete.
The inventory and product SKU information is assumed to be in synch across both the systems.
Commerce acts as the pricing and the promotions engine.
The tax calculation for an order is performed in Commerce Cloud.
The scope of this integration is restricted to simple products. Configurable products are out of its scope.
This integration is extensible: additional attributes can be mapped on both systems without interfering with the merchant’s use cases.
