Work with Tickler Event Screen
Purpose: Use this screen to change, review, or define rules for a tickler event.
When you first advance to this screen, the system automatically creates the system delivered tickler events if the Use Workflow Management (H96) system control value is selected. However, you must still define settings for each tickler event you wish to enable. You cannot create other tickler events for the system to evaluate for tickler creation.
Note: You cannot delete a tickler event. If you do not wish to use a tickler event, set the Active field for the event to unselected.
How to display this screen: Enter WTEV in the Fast path field or select Work with Tickler Event from a menu.
Field |
Description |
Event |
A code that determines the system action for which the system may create a tickler. There are 11 system actions that can create ticklers. You cannot create other tickler events for the system to evaluate for tickler creation. AR: A/R accounts; see AR (Accounts Receivable) Event Processing BO: backorders; see BO (Backorders) Event Processing CO: cancelled orders; see CO (Cancelled Orders) Event Processing HO: held orders; see HO (Held Orders) Event Processing MN: manually created; see MN (Manually Created) Event Processing NO: new orders; see NO (New Orders) Event Processing OO: aged open orders; see OO (Aged Open Orders) Event Processing SD: stored value card activation decline; see SD (SVC Activation Decline) Event Processing SO: soldout orders; see SO (Soldout Orders) Event Processing SV: stored value card number assignment; see SV (SVC Number Assignment) Event Processing UP: unconfirmed pick tickets; see UP (Unconfirmed Pick Tickets) Event Processing VP: voided pick tickets; see VP (Voided Pick Tickets) Event Processing WF: remote workflow; see WF (Remote Workflow) Event Processing Alphanumeric, 2 positions; optional. |
Description |
A description of the tickler event. Alphanumeric, 40 positions; optional. |
Cat (Tickler event category) |
A code for the tickler category assigned to the tickler event. Tickler categories are used to group ticklers. Tickler categories are defined in and validated against the Tickler Category table; see Working with Tickler Category (WTCT). Alphanumeric, 3 positions; optional. |
Pty (Tickler event priority) |
The priority assigned to the tickler event, used to determine the importance of ticklers created for this event. Numeric, 1 position; optional. |
Act (Tickler event active flag) |
Indicates whether the tickler event is active. Selected = The tickler event is currently active; the system creates a tickler if the system action qualifies for an event rule. N = The tickler event is not currently active; the system does not create a tickler, regardless of whether the system action qualifies for an event rule. |
Screen Option |
Procedure |
Change the settings of a tickler event |
Select Change for a tickler event to advance to the Change Tickler Event Screen. |
Display a tickler event |
Select Display for a tickler event to advance to the Display Tickler Event Screen. You cannot change any information at this screen. See the Change Tickler Event Screen for field descriptions. |
Work with tickler event rules |
Select Rules for a tickler event to advance to the Work with Tickler Event Rule Screen. You cannot define event rules for the MN (manually created) or SV (SVC number assignment) tickler events. |
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WTEV OROMS 5.0 2018 OTN