Contents

Title and Copyright Information

About This Guide

Revision History

1 Overview of Fraud Monitor

• About Fraud Monitor
• Logging In to Fraud Monitor
• About Using the Fraud Monitor User Interface
  • Overview Page
    • Viewing the Status for the Last Hour
    • Viewing the Latest Incidents
    • Viewing the Highest Scoring Users
    • How it Works
  • Learning Period Page
    • Searching for Users in the Learning Period Page
    • Viewing the Learning Period Graph
  • Incidents Page
  • Details Page
    • Performing a User Search
    • Deleting User-Specific Records
    • Viewing Score Information
    • Viewing Metric Information
  • User Menu
    • Editing the User Profile
    • Viewing System Information
    • Viewing License Information
    • Logging Out
  • Settings Page

2 Detecting Fraud

• How Fraud Monitor Detects Fraud
• About Fraud Scenarios
  • PBX Fraud
  • International Revenue Share Fraud
• About Fraud Detection Rules
  • Traffic Profile
  • Blacklist and Whitelist Entries
  • Rules in Fraud Monitor
    • Destination-based Traffic Spikes
    • Destination-based Call Volume
    • Source-based Traffic Spikes
    • Source-based Call Volume

3 Installing Fraud Monitor

• Hardware Requirements
• Installing Fraud Monitor

4 Configuring Fraud Monitor

• About Configuring Fraud Detection Rules
• Configuring Rules
  • Configuring Points Accumulation
  • Add Rule Filter
• Setting Up Email Notifications
  • Adjusting the Notification Levels
• Specifying Blacklist
• Specifying Whitelist
• Specifying Ratelimit List
  • Adding a Ratelimit User
  • Configuring Ratelimit
• Specifying Redirect List
  • Adding a Redirect User
  • Configuring Redirect
• Automatic Deletion of Expired Entries
  • Configuring Automatic Expiry Delete
  • Applying Automatic Expiry for Existing Entries
  • Configuring the Expiry Timer
  • Reviewing and Extending the Expiry Time of Expired Entries
  • Deleting Expired Subscriber Entries
  • Viewing the Automatically Deleted Expired Entries
  • Information in the Review Expired Tab
  • Setting Up Notifications for Expiry Updates
• Configuring Mediation Engine
• Managing Users
• Configuring Import/Export
• Configuring Automatic List