Pages Used in the Message Center in Fluid eBill Payment

Page Name Definition Name Usage

Contact Us Page (LFF)

EB_CONTACT_US_FL

View biller phone contact information when provided by the biller.

Create and review messages initiated in Fluid eBill Payment about your account.

Contact Us Page (SFF)

  • EB_MSGCENTER_SM_FL

  • EB_CALL_SCF

Select to view the Message Center or Call information.

  • Create and review messages initiated in Fluid eBill Payment about your account.

  • View biller phone contact information when provided by the biller.

Messages - Filters Page

EB_MSG_FLT_SCF

Narrow the results in the messages list by options including date range, conversation subject, subject topic, and invoice ID.

Message Detail Page

EB_MSGDTL_FL

Review message content about your Fluid eBill Payment account and add a response.

Add New Message Page

EB_ADDMSG_DTL_SCF

Initiate a new conversation in the Fluid eBill Payment application.

Add Response Page

EB_ADD_RESP_SCF

Enter a response to a message.

Invoices Page

EB_CONTACT_INV_SCF

View a list of invoices when a message references multiple invoices.