User Roles in Oracle Documents Cloud

There are several predefined user roles for Oracle Documents Cloud which define what users can do. Some functionality is available only to users with specific user roles. People can hold multiple user roles as needed. For example, you might want to designate one person as both an account administrator and a service administrator. These user roles are assigned by the identity domain administrator. See Add Users for information on assigning user roles.

Visitors can view certain sites, use public links, and view Oracle Content and Experience Cloud content embedded in apps or websites. Anonymous users (users that aren’t signed in) are counted as visitors. See Change Site Security in Creating Experiences with Oracle Content and Experience Cloud.

Any users that need to actually use Oracle Content and Experience Cloud must be assigned the service user role in addition to any other roles they’re assigned.

Oracle Documents Cloud service users are the same as Oracle Content and Experience Cloud standard users. Any feature described in the documentation as associated with enterprise users isn’t available in Oracle Documents Cloud.

Each user assigned a user role, whether an administrator or an end user, counts as one user. Each user counts against the total users allowed for your service, except for visitors. Visitor usage is counted as part of daily visitor sessions. See Understand Visitor Sessions.

Each user, no matter how many user roles they are assigned, counts as only one user.

For information on how to get to the interfaces listed in the table, see Administrative Interfaces.

User Role (user role name in bold) Access and Actions Notes
Account administrator

Account administrators use the My Account application to perform the following actions:

  • Activate and create identity domains.

  • Activate a service.

  • Monitor and manage services across all identity domains and data centers.

  • Create identity domain administrators and other account administrators.

See My Account Adminsitration in Managing and Monitoring Oracle Cloud.

Account administrators are set up when the account is created. They use their Oracle account to sign in to Oracle Cloud and access My Services or My Account. If you need account administrator access and don’t have it, contact your primary account administrator. See Roles and User Accounts Predefined in My Services in Getting Started with Oracle Cloud.

If you want account administrators to use Oracle Content and Experience Cloud and modify the service configuration, they must also be assigned the service user role.

Identity domain administrator (Identity Domain Administrator) From the My Services application:
  • Create and manage user accounts.

  • Assign and manage user roles, including creating custom user roles.

See Roles and User Accounts Predefined in My Services in Getting Started with Oracle Cloud.

Assigned at the domain level. Works across multiple services. See Roles and User Accounts Predefined in My Services in Getting Started with Oracle Cloud.

Identity domain administrators perform the same functions that a service administrator can, plus they handle administrative duties related to users.

There is only one service per identity domain for Oracle Content and Experience Cloud. One administrator performs the duties of the service administrator and the identity domain administrator.

Entitlement administrator

The format of the role name is service-name_SE service name Based Entitlement Administrator; for example, documents_SE Documents Service Based Entitlement Administrator.

From the My Services application:
  • Create, manage, and view details of service instances. Applies when you’re subscribed to an entitlement to create multiple instances of Oracle Content and Experience Cloud.

  • Monitor status of service instances, and export instance metrics data.

See Subscribe to Oracle Cloud.

Assigned at the service level. See Roles and User Accounts Predefined in My Services in Getting Started with Oracle Cloud.
Service administrator (Oracle Documents Cloud Administrator) From the My Services application:
  • Assign user roles.

  • Change user passwords and challenge questions.

  • Configure, monitor, and manage service instances.

From Oracle Content and Experience Cloud Administration: Settings interface:

From Oracle Content and Experience Cloud Analytics interface:

Service administrators must also be assigned the service user role to be able to use Oracle Content and Experience Cloud.
Site administrator (Oracle Content and Experience Cloud Site Administrator)

From Oracle Content and Experience Cloud Sites page:

  • Create sites.

From Oracle Content and Experience Cloud Developer page:

  • Create templates, components, and themes.

See Configure Sites and Assets Settings

This role applies if your service administrator configured Oracle Content and Experience Cloud to allow only site administrators to create sites, templates, or components.

Site administrators must also be assigned the service user role to be able to use Oracle Content and Experience Cloud.

Developer (CECDeveloperUser)

From Oracle Content and Experience Cloud Sites page:

  • Create, edit, and publish sites as long as this feature hasn’t been limited to site administrators.

From Oracle Content and Experience Cloud Developer page:

  • Create templates, components, and themes as long as these features haven’t been limited to site administrators.

Developers must also be assigned the service user role to be able to use Oracle Content and Experience Cloud.

Service user (Oracle Documents Cloud Service User) From Oracle Content and Experience Cloud, service users have access to:
  • Manage content (view, upload, and edit documents).

  • Share content and sites with others.

  • Use conversations to collaborate (discuss topics, direct message someone, assign flags to someone, add annotations to documents).

  • Follow people

    .
  • Create, edit, and publish sites as long as this feature hasn’t been limited to site administrators.

  • Create templates, components, and themes as long as these features haven’t been limited to site administrators.

  • Manage and view custom properties and edit values

    .
For use with an Oracle Documents Cloud Service subscription.

Any users that need to actually use Oracle Content and Experience Cloud must be assigned the service user role. This role isn’t assigned by default to any user.

Visitor (Oracle Content and Experience Cloud Visitor) Access sites restricted to visitors. This role applies if a site is set to be accessed only by visitors. If that restriction is enabled, only users with this role will be able to access the site. See Change Site Security inCreating Experiences with Oracle Content and Experience Cloud.

Visitors don’t require a license. Visitor usage is counted as part of daily visitor sessions. See Understand Visitor Sessions.

Integration user (Social Network Integration User) Used to impersonate another user while performing operations through the Social REST endpoints of the REST API for Collaboration. Create a dedicated “Integration User” and assign it the integration user role.

\This role is for an internal user, not an actual person. Users assigned this role can’t use the Oracle Content and Experience Cloud user interface.

See “Social Resource” in REST API for Collaboration.

External user (CECExternalUser) Reserved for future use. Do not use this role. Users assigned this role can’t use the Oracle Content and Experience Cloud user interface.