Table of Contents
- Title and Copyright Information
- Preface
- 1 Understand the Oracle Service Cloud (RightNow) Adapter
- 2 Create an Oracle Service Cloud (RightNow) Adapter Connection
- 3 Add the Oracle Service Cloud (RightNow) Adapter Connection to an Integration
- 4 Implement Common Patterns Using the Oracle Service Cloud (RightNow) Adapter
-
5
Troubleshoot the Oracle Service Cloud (RightNow)
Adapter
- Regenerate the Updated Artifacts in an Integration
- Oracle Service Cloud Adapter Fails to Update an Email
- Write Fully-Validated ROQL Query Statements
- Events Are Not Exchanged Between Oracle Service Cloud (RightNow) and Oracle Engagement Cloud
- Custom Field Mapping Fails During Runtime in Oracle Service Cloud (RightNow) to Oracle Engagement Cloud Integrations