Managing shared content
You can copy, rename, delete, and organize shared content in the component library. See Creating shared content for how to create and edit content.
Before you begin:
- You must resolve all dependencies before you can delete shared content. When you try to delete shared content with dependencies, Oracle Eloqua displays them for you so that you can resolve them.
- Ensure you have the necessary asset permissions. These permissions control the actions that you can perform with shared content.
To manage your shared content:
-
Navigate to Assets
> Components, then click Shared Content. - Search for the shared content you want to manage.
- Right-click the shared content and choose an action. You can:
- Rename - Renaming a file to another extension will not convert the file, you must upload another file.
- Copy - The copied content appears in the list as "Original Name: Copy."
View Dependencies (Redwood experience only)
- Delete - You cannot delete files with dependencies. When deleting files, the Dependencies window displays the dependencies so you can resolve them.
- Move to Folder
- In the classic UI, right-click the content and choose an action. In the Redwood Experience, right-click content or click on the three dotted menu to choose an action:
Editing shared content
Note: If you are using shared content in an HTML email or HTML landing page, you are not able to edit the content directly via the email or landing page source editor.
You can edit shared content through the component library to alter the content across all assets. See Creating shared content about the editor's functionality.
Troubleshooting
Here are some tips if you encountered issues:
- You cannot delete shared content with dependencies. When deleting content, the Dependencies window displays the dependencies so you can resolve them.
- You may not have permission to perform the action. Contact your administrator about your default permissions.