Google Analytics 4

Google Analytics 4 (GA4) is a third-party analytics solution that helps you evaluate traffic on your website using data based on visitor tracking information.

Note:

The URL for parent and child matrix items is the same and will be tracked as such by GA4.

GA4 is available in the following Commerce web store implementations:

Commerce Solution

Versions

Applications

More Information

SuiteCommerce

All

Shopping

Checkout

My Account

Enable Google Analytics 4 in NetSuite

Suite Commerce Advanced (SCA)

2022.2 and later

Shopping

Checkout

My Account

Enable Google Analytics 4 in NetSuite

2022.1

2021.2

2021.1

2020.2

2020.1

2019.2

Shopping

Checkout

My Account

Customization required. See Enable Google Analytics 4 (SCA 2019.2 – 2022.1).

2019.1

2018.2

Aconcagua

Kilimanjaro

Elbrus

Vinson

Shopping

Checkout

My Account

Customization required. See Enable Google Analytics 4 (SCA Vinson – 2019.1).

Mont Blanc

Denali

Shopping

Checkout

My Account

Customization required. See Enable Google Analytics 4 (Denali – Mont Blanc).

Pre-Denali

GA4 is not supported in pre-Denali SCA implementations. To implement GA4 on these sites, your development team will need to customize your site’s code and add Google Analytics events in your data layer.

ShopFlow

Site Builder

All

Reference ShopFlow

Site Builder, Reference Checkout

Site Builder, Reference Checkout, External Site (WSDK)

ShopFlow and Site Builder only support basic Google Analytics functionality. See Google Analytics with ShopFlow and Site Builder.

To track visitor activity on your site, GA4 can be implemented in the shopping, checkout, and My Account areas of your Commerce web site.

After GA4 is enabled and configured, each page hit in the shopping area of your website is tracked. In the checkout area of your website, each item in the cart is tracked. When an order is completed, details of the order such as store name, shipping, state, and country are also tracked.

Note:

Do not implement GA4 if you use GA4 with Google Tag Manager (GTM). Doing so causes duplicate tracking results. See Google Tag Manager for information about GTM. See Tracked Events in Google Tag Manager Versus Google Analytics 4 for information about the differences between the events tracked in the GA4 component of GTM and GA4 when it is used without GTM.

Related Topics

Analytics
Configuring Google Analytics 4
Enable Google Analytics 4 in NetSuite
Google Analytics 4 Conversion Events
Migrating from Google Universal Analytics to Google Analytics 4
Google Analytics with ShopFlow and Site Builder

General Notices