Submitting a Billing/Shipping Address Change Request

If your company needs to update the billing or shipping address used for NetSuite invoices, you can submit a change request. This ensures that invoices for your NetSuite subscription are sent to the correct address for timely processing and payment.

Note:

The change may take up to two business days to take effect in your account.

To submit a billing/shipping address change request:

  1. Log into your NetSuite account with the NetSuite 360 - Plus Financials role.

  2. Click the Support tab.

  3. Click the NetSuite 360 link in the NetSuite 360 portlet.

  4. In the left panel in NetSuite 360, click the Financial Dashboard tab.

  5. On the Financial Dashboard page, in the Quick Access portlet, click the Submit Billing/Shipping Address Change Request link.

  6. In the popup window that opens, select the type of address you'd like to update-billing address, shipping address, or both.

  7. Fill out all applicable fields and then click Submit.

Related Topics

General Notices