Scheduled Search Email Limitations
Be aware of the following limitations with scheduled search emails:
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The Show Internal IDs preference doesn't work for scheduled saved search emails. Add Internal ID as a results column to include them.
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If a saved search includes criteria that have non-specific values, such as -Mine- or -My Team-, scheduled emails may not be sent. Avoid using these values in your criteria filters.
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These situations may cause saved search emails to not be sent:
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The search owner has been changed to a user who hasn't scheduled a saved search before. In this case, the new owner must log in with the appropriate role and resave the search.
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The search owner can't log in anymore (for example, they left the company). In this case, a user with the administrator role must assign a new owner, who must then log in and resave the search.
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Related Topics
- Saved Search Email
- Enabling Saved Search Scheduled Email
- Canceling Scheduled Saved Search Emails When No Results
- Enabling Saved Search Email Alerts
- Types of Saved Searches Available for Alerts
- Setting User Preferences to Receive Saved Search Alerts
- Defining the Sender for Saved Search Email
- Defining Recipients for Saved Search Email
- Customizing Saved Search Email Content