Canceling Inbound E-Documents

You can cancel an inbound e-document if you do not want to convert it into a NetSuite transaction.

To cancel an inbound e-document, view or open the inbound e-document you want to cancel and then click Cancel. A banner is displayed on the inbound e-document confirming cancellation of the record. The E-Document Audit Trail on the E-Document subtab also indicates the details of cancellation. Canceled e-documents cannot be converted to NetSuite records anymore.

You cannot cancel an inbound e-document if it is already converted or canceled. A canceled or converted e-document does not display the Cancel button. Cancellation will also fail if the inbound e-document is concurrently being converted or canceled by another user.

If cancellation of the record failed, a banner is displayed on the inbound e-document indicating the failure. The E-Document Audit Trail on the E-Document subtab also indicates the cause of the failure to cancel the inbound e-document.

Related Topics

General Notices