Customize a Prompt for Receipt

You can set up a prompt that asks the cashier at the end of a transaction if the customer wants a receipt. You determine the content of the prompt and whether it will appear on all workstations, selected workstation groups only, or selected workstations only.

First you enter the receipt flag identifier and prompt text, and then you configure which workstations will use the prompt.

To configure the Receipt Prompt flag and text:

1. Sign in to any NetSuite POS register as an administrator (9090 level operator).

2. Press Ctrl+F12.

3. Search for and tap Configure Receipts.

4. Search for Retail.

5. If not done, check Enabled.

6. For Required Flag, enter: Receipts: Ask for Receipt

   Tip:

   Enter or copy/paste the flag text exactly as it appears here.

7. For Prompt, enter the desired text. For example: Does customer want a receipt? or Print receipt?

8. Tap Done.

   

To configure all workstations to display the receipt prompt, sign into any workstation. If you only want to configure a single workstation group or individual workstation, you will need to sign into a workstation within that group or into the desired workstation.

Important:

After configuring the Required Flag option, any register that does not have Ask for Receipt checked will not print a receipt.

Use the following procedure to set up the receipt prompt option for registers that should print a receipt.

To configure where the Receipt Prompt appears:

1. Sign in to the applicable NetSuite POS register as an administrator (9090 level operator).

2. Press Ctrl+F10 to open the Universal Settings.

3. Choose the area to display the prompt:

   • For all workstations, stay on the Universal Settings page.

   • For the current workstation group, tap Group Settings.

   • For the current workstation only, tap Workstation Settings.

   Note:

   Workstation Settings displays “Local Settings.”

4. Search for Receipts.

5. Check Ask for Receipt.

   If needed, tap the red blocked icon to allow editing.

6. Tap Done.

   

Note:

If you chose Group Settings or Workstation Settings, configure the receipt settings flag for each workstation group or individual workstation desired.

Related Topics

Customize the User Interface and Security in NSPOS

Customize Button Bars

Set Button Security

Set Page Security

Customize the on-screen Keyboard

Set up Item Hotkeys

Capture Signatures on a Tap Screen Tablet

General Notices