Viewing the Concurrency Count Chart in the Concurrency Details Dashboard
Use the Concurrency Count Chart in the Concurrency Details dashboard to view the exact concurrency counts for each minute during the hour you selected.
The Concurrency Count chart illustrates concurrencies that are within the limit, over the limit, and has errors. The dotted red line indicates the concurrency limit during the hour you are investigating. Red bars in the chart represent concurrency requests that encountered errors.
If the number of errors is significantly higher than the concurrency limit, it will fall above the dotted red line. Sometimes, errors may appear not only in the first instance but also in the two or more instances that appear after it. Unlike the first one, the instances that follow may display errors even if the concurrency counts fall within the limit and below the dotted red line.
For example, in the following figure, you can see a high error count above the dotted red line at 8:49 p.m. Errors continue to be counted at 8:50 p.m. even if the concurrency count during that instance falls below the line.
Note, however, that errors should not appear below the dotted red line if the instance does not appear after one with a high error count. If your chart displays a similar case, contact NetSuite Customer Support. Refer to the following figure:
To view the number of requests that ran within the concurrency limit, ran over the limit, and encountered errors, point to a bar on the chart. To view all the minutes of the hour, click and drag an area on the chart.
When you point to a bar on the chart, the tooltip includes a View Requests link. Click the link to open the Concurrency Request Logs window. For more information, see Viewing Request Logs in the Concurrency Details Dashboard.