Concurrency Monitor Overview

Concurrency Monitor lets you monitor the performance of web services and RESTlet integrations in your account. The tool includes two dashboards that provide different levels of information that you can use to investigate. You can view a different display depending on the governance type that applies to your account.

For more information, see the following:

Governance Types on Concurrency Monitor

The data shown on the Concurrency Monitor varies according to the governance type that applies to your account. The tool provides concurrency data for the following:

  • Accounts without integration-specific limits - Concurrency requests for these accounts are not governed. Concurrency limits are not allocated for any integration.

  • Accounts with integration-specific limits- Concurrency requests for these accounts are governed. Part of the account limit is allocated for specific integrations.

    For accounts with integration-specific limits, Concurrency Monitor displays separate sets of data for the following:

    • Allocated Limit - View concurrency data about a specific integration that was allocated with a concurrency limit.

    • Unallocated Limit - View concurrency data about the rest of the requests or integrations that were not allocated with a concurrency limit.

    Both allocated and unallocated limit counts add up to the total concurrency limit of the account. To view the limits for each on the Concurrency Monitor dashboard, check the Overview sections in the Unallocated Limit and Allocated Limit subtabs.

Concurrency Monitor Dashboards

Concurrency Monitor consists of the following dashboards:

  • Concurrency Monitor – Shows an overview of data related to the concurrency of your account and its available integrations. The dashboard includes an estimated concurrency rates chart that display errors and peak concurrency levels for each hour during the specified date range. When you click a point in the chart, the Concurrency Details dashboard opens.

  • Concurrency Details – Shows concurrency data specific to the hour that you selected on the Concurrency Monitor dashboard. The dashboard breaks down concurrency counts for each minute of the hour. You can also view the concurrency request logs for a specific time.

Accessing Concurrency Monitor Dashboards

The following table shows how you can access each Concurrency Monitor dashboard:



Concurrency Monitor

Go to Customization > Performance > Concurrency Monitor.

Concurrency Details

To open the page:

1. Go to Concurrency Monitor.

2. On the Estimated Concurrency Rates chart, click a data point.


Administrators who are already using the Application Performance Management (APM) SuiteApp need to save access again for other roles and employees so they can use the Concurrency Monitor. For more information, see Setting Access to the Application Performance Management SuiteApp.

Related Topics

Monitoring Web Services and RESTlet Concurrency
Using the Concurrency Monitor Dashboard
Using the Concurrency Details Dashboard

General Notices