Setting Up NetSuite Connector for Syncs

After setting up NetSuite for integration projects or syncs, you must also set up NetSuite Connector.

To set up NetSuite Connector for integration or syncs:

Log in to NetSuite Connector.
On the left panel, click the NetSuite.
Click Settings > General.
Under Import Marketplace/Cart Orders To NetSuite Using, select the status you want NetSuite Connector to set on synced orders by clicking any of the following buttons:
- Default Order Status
- Pending Fulfillment Status
- Pending Approval Status
You should click the Default Order Status, which means that NetSuite Connector will not specify a status, so NetSuite will assign its configured default. You can create a manual order directly in NetSuite to determine what that default status will be.
(Optional) If you have a SuiteCloud Plus License, check the You Have a SuiteCloud Plus License For NetSuite box. If you are not sure you have SuiteCloud Plus License, do not check this box because it will cause NetSuite Connector to exceed the limit on concurrent sessions to NetSuite.
(Optional) If you have enabled line-item taxes or are using a NetSuite tax plug-in that does this, then check the Line-Item Taxes Are Enabled In Your NetSuite box. If you are not sure, do not check this box because it will result in an error upon order import by NetSuite Connector, as it will try to set a tax rate at the line level when no such field exists.
(Optional) If you are using the integrated shipping carriers in NetSuite, check the appropriate boxes under the Shipping Accounts:
- USPS
- FedEx
- UPS
Checking a box means you have enabled Shipping Label Integration in NetSuite and has set up an account on the carrier. In addition, you can create and be billed for labels for the carrier directly in NetSuite.
If you enabled the Pick, Pack And Ship feature in NetSuite, check the Pick/Pack/Ship Enabled in Your NetSuite box.
(Optional) If you enabled SuitePromotions and want to use them with the orders that NetSuite Connector syncs, check the SuitePromotions Is Enabled In Your NetSuite box. Checking this box does not make NetSuite Connector use the promotions, because you must make that designation on the Discount settings on the connector.

For more information, see Setting Up Matching Promo Codes from the Marketplace or Cart to NetSuite.
In the NetSuite Subsidiaries Used For FarApp Connectors field, enter the internal IDs of the subsidiaries you will use with NetSuite Connector. Separate multiple entries with commas.

Note:
Do not enter every subsidiary you have in NetSuite. Enter only the subsidiaries you will sync orders to with NetSuite Connector. In most cases, you will only have as many subsidiaries listed as you have connectors.
Click Save.

A message is displayed confirming the changes you made.

Marketplace or Cart Connectors

The minimum amount of data typically needed to create an order in NetSuite will be synced by default with no mappings needed. The particular configuration of your NetSuite (fields designated as required, and others) may require you to create additional mappings. But when syncing test orders, usually at least the first order is synced with default data.

The exception is if you are using multiple subsidiaries in NetSuite. If you are using subsidiaries you will likely need to set subsidiary mappings on each one of your connectors in NetSuite Connector.

For more information about creating a subsidiary mapping, see Mapping a Subsidiary on Orders in NetSuite Connector.

To set up NetSuite Connector for integration or syncs:

Marketplace or Cart Connectors

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