Warranty Registration
Each supported item can be registered if warranty tracking has been enabled on the item record. You can create one warranty registration record for each unit of a serialized item. For regular inventory or assembly items and lot numbered items, the quantity may exceed one unit per warranty registration record.
You can create a warranty registration by generating from an invoice, manual entry on the form, or through import of details. Warranty registration is also supported through SuiteScript and web service.
See the following topics in this section for instructions and guidelines on each registration mode:
Warranty registration is also supported for invoice records processed through SuiteScript and web service.
Additionally, the SuiteApp supports automatic warranty registration on invoices created or saved through bulk processing of sales orders, or using billing schedules. The Automatically Register Warranty on Invoice preference must be enabled if you want to register warranty for tracked items on invoices created using these processes. See Prerequisites.
After registering a warranty, you can view the list of existing registration records by going to Lists > Warranty and Repairs > Warranty Registration List. You can view the record or edit select registration details. For information about updating an existing registration, see Editing a Warranty Registration. To create a claim from a warranty registration, see Warranty Claims.