Importing Warranty Registration Details

You can register a warranty by importing details from a CSV file, or by using a scheduled script or web service. Imported records count as manual registrations and aren't linked to a NetSuite invoice.

You can update existing records, regardless of how these records were created, by importing details for certain fields. For more information about required and editable fields, see Editing a Warranty Registration.

Before importing registration details, review these guidelines:

• Set up Configuring Roles and Permissions for Warranty and Repairs Management to import registration details. For more information about CSV import preferences, see Setting CSV Import Preferences.

• Set up the warranty information on the item record and turn on warranty tracking for items in your CSV file. For Fixed terms, if there's no expiration date in your CSV, the registration uses the default date from the item record. For more information, see Setting Warranty Information on Items.

• Review the Warranty and Repairs Management Considerations on warranty registrations.

To import warranty registration details:

1. Go to Setup > Import/Export > Import CSV Records.

2. On the Import Assistant page, complete the fields for Step One Scan & Upload File:

   1. In the Import Type field, select Custom Records.

   2. In the Record Type field, select Warranty Registration.

   3. In the CSV File(s) section, select the mode and file to upload. For instructions, see Select a File for Import.

   4. Click Next.

3. Complete the following fields for Step Two Import Options:

   1. In the Data Handling section, choose from the following options:

      • Add

      • Update

      • Add or Update

        Note:

        The Add or Update option doesn't apply to scheduled scripts.

      For more information, see Choose Data Handling for Import.

   2. In the Advanced Options section, set the following preferences for your import job:

      1. In the Custom Form field, select Warranty Registration Form or Standard Warranty Registration Form.

      2. Check the Run Server SuiteScript and Trigger Workflows box.

      For more information, see Set Advanced CSV Import Options.

4. Click Next.

5. To import multiple files, complete the tasks for Step Three File Mapping.

   Otherwise, go to Step Four Field Mapping and make sure the fields in your CSV are mapped to the Warranty Registration form fields.

6. Click Next.

7. Click Save & Run to save your import settings and start the import job.

   After you run an import, the job goes into a queue. On the Finished page, click Import Job Status to check its status. For more information, see Checking CSV Import Status.

If your import file has errors, only the valid records get added or updated. Check for error messages at the end of each row with invalid data in your file.

Related Topics

• Warranty Registration
• Generating a Warranty Registration
• Creating a Manual Warranty Registration
• Editing a Warranty Registration
• Edit Mode Actions for Warranty Registrations
• Best Practices for Importing Warranty Registration Details
• Best Practices for Updating Invoices With Warranty Records

General Notices