Setting the Priority Order of Dunning Procedures

After creating dunning procedures, NetSuite recommends that you order them according to priority. In cases where more than one dunning procedure can be assigned to a customer, invoice or invoice group automatically or semiautomatically, the system will use the dunning procedure with the highest priority.

To set the priority order of dunning procedures:

1. Go to Dunning > Setup > Dunning Procedure Priority.

2. On the Dunning Priorities List page, click either the Customer Procedures subtab or the Invoice Procedures subtab or the Invoice Group Procedures.

   Note:

   By default, in view mode, the dunning procedures list is ordered by priority. The Priority column shows the values 1, 2, 3, and so on, with 1 being the highest priority.

3. To change the priority order, click Edit.

4. Drag and drop the dunning procedure to the desired position or click Move Up, Move Down, Move to Top or Move to Bottom.

5. Click Save.

Related Topics

• Dunning Overview
• Configuring Subsidiaries for Dunning
• Setting Up Dunning Procedures
• Creating Dunning Procedures
• Defining Dunning Selection Criteria
• Assigning Dunning Procedures

General Notices