Defining Warranty Terms

Define the period and coverage of the terms that can be applied to your warranty items.

For example, you want a 3-year service warranty that only covers labor costs to fix an item. You can set the coverage in the term name and set the term to 3 years.

To define a warranty term:

  1. Go to Lists > Warranty and Repairs > Warranty Setup.

  2. On the Warranty Setup page, click the Define Warranty Terms link.

  3. On the Warranty Terms page, enter or select values for the following fields:

    • Name – Enter a name for the warranty term. For example, enter 3 Year Labor for a three-year labor warranty.

    • Term Type – Select from the following term types:

      • Calculated – Select this term to automatically calculate the warranty expiration date based on your terms.

        When you select this type, the Warranty Terms fields will be enabled.

      • Warranty Terms – Under Warranty Terms, enter a value and then select a period from the list.

      • Fixed – Select this type to set the warranty expiration date during registration.

        You can also set a default expiration date for a fixed term on the item record. For more information, see Setting Up Warranty Information on the Item Record.

      • Lifetime – Select this term for no warranty expiration.

  4. Click Save.

    In edit mode, you can delete a term that has not been used in a registration or other dependent records.

When you edit a warranty term, you can only do the following actions:

Related Topics

General Notices