Defining Warranty Terms
Define the period and coverage of the terms that can be applied to your warranty items.
For example, you want a 3-year service warranty that only covers labor costs to fix an item. You can set the coverage in the term name and set the term to 3 years.
To define a warranty term:
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Go to Lists > Warranty and Repairs > Warranty Setup.
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On the Warranty Setup page, click the Define Warranty Terms link.
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On the Warranty Terms page, enter or select values for the following fields:
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Name – Enter a name for the warranty term. For example, enter 3 Year Labor for a three-year labor warranty.
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Term Type – Select from the following term types:
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Calculated – Select this term to automatically calculate the warranty expiration date based on your terms.
When you select this type, the Warranty Terms fields will be enabled.
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Warranty Terms – Under Warranty Terms, enter a value and then select a period from the list.
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Fixed – Select this type to set the warranty expiration date during registration.
You can also set a default expiration date for a fixed term on the item record. For more information, see Setting Up Warranty Information on the Item Record.
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Lifetime – Select this term for no warranty expiration.
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Click Save.
In edit mode, you can delete a term that has not been used in a registration or other dependent records.
When you edit a warranty term, you can only do the following actions:
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You can edit only the Name field and Inactive box.
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You can inactivate warranty terms that aren’t currently used.
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You can edit inactive records, but the terms won’t show up in these fields:
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Original Warranty Terms – On the warranty registration
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Warranty Terms – On an item record or line item of an invoice
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