Removing Transactions from Payment Files
Transactions with errors cannot be processed using the same electronic bank payment file. You can unlink or remove them from the existing PFA record, so that they can be included in another set of payment transactions.
To remove payment transactions with errors:
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Go to Payments > Payment Processing > Payment File Administration.
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On the Payment File Administration: Results page, click the View link for the record with unprocessed transactions.
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On the Payment File Administration page, you can do the following:
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View the error in the Processing Errors field.
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On the Payments subtab, click the Unprocessed Transactions subtab to view the list of transactions with errors.
You can click the View link to open a bill or customer payment and verify any errors. Based on the processing errors displayed on the PFA record, you can also review other related records, such as transactions, accounts, and entity records. Be sure to apply your corrections or updates before processing the transactions again through electronic bank payment.
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Click Remove Unprocessed Transactions.
All unprocessed transactions are unlinked and the Unprocessed Transactions subtab is removed from the record.